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  1. #1
    Lounger jdaw1's Avatar
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    Question Mac Word print to PDF, links inactive

    Even though this is Windows Secrets, this Mac user has a lifetime subscription — mostly for the security stuff.

    This is the home of the world’s foremost Microsoft experts, so please allow a question about Word for Mac 2011 v14.4.3 (140616), running under OS X 10.9.4.

    So I have written a fabulous document, which has paragraph numbering, and many ‘Insert > Cross-reference…’ links to paragraphs. And it contains lots of ‘Insert > Hyperlink…’ links to external documents. It’s fabulous.

    If I printed this to PDF using a Windows machine, those links would work in the PDF. Clicking on a cross-reference would jump there; clicking on an external link would command the default browser to do the obvious thing. Hurray!

    But on the Mac, the external links aren’t there. Not if I do “Save as PDF…”, nor if I do “Save as Adobe PDF”. (They are just the same except that the latter file is twice the size.)

    If the link text is there “http://…” then the PDF reader guesses it is a link, and it works. But if ordinary words have been made into a link, it is formatted as a link but is inactive.

    Google suggests that this is a long-standing bug.
    https://forums.adobe.com/thread/1008480
    http://forums.macrumors.com/showthread.php?t=1323421
    http://churchm.ag/create-clickable-p...r-mac-preview/

    Solutions suggested include open in a different application (changing the page layout), or open on a different operating system (changing the page layout and the fonts). Neither appeal.

    So ⌘P, bottom-left of window pop-up ‘Save as PostScript…’ (it helps that I can program in PostScript). That file contains no instances of “pdfmark”, which is how PostScript would add links to a PDF. That suggests that the problem is in Word rather than in the PDF printer driver.

    Please, gentle experts of Windows Secrets, have you any ideas about pushing Word into doing this right?

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    I note from your links that this behaviour appears to be patchy - some can get it to work whilst others cant. Not having a Mac to experiment on I can't begin to hypothesise on why this might be.

    In Windows, we have additional options when saving to PDF so that we can specify things like bookmark creation in the PDF. Does a similar thing exist on the Mac version that allows you to specify the hyperlinks remain active?

    Another alternative available to us on Windows PCs is to install a third party tool to create PDFs. I myself use Adobe Acrobat so I haven't explored the cheaper options but there are numerous. If Word for Mac is really incapable of exporting links to PDF then I would expect a third party tool to exist that solves this problem.
    Andrew Lockton, Chrysalis Design, Melbourne Australia

  5. #4
    Lounger jdaw1's Avatar
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    The reported behaviour might not have been intermittent. I suspect that having the URL in the text in the form http://… worked fine, but that making ordinary words into a link didn’t work. That is the behaviour that happens on my Mac, and consistently.

    If the problem were in the printer driver, then switching to Adobe’s should help. Alas the same bug happens whether printing via the OS X PDF maker or via Adobe’s (my machine has Adobe Professional XI). Further, the PostScript lacks the commands to add the links. Hence my blaming Microsoft, leading to my asking on this forum.

    The following link to screen shots from printing to PDF (the third being the ‘Security Options…’ of the second).

    http://www.jdawiseman.com/papers/bug...ntScreen_1.png
    http://www.jdawiseman.com/papers/bug...ntScreen_2.png
    http://www.jdawiseman.com/papers/bug...ntScreen_3.png

  6. #5
    WS Lounge VIP mrjimphelps's Avatar
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    Try the following:

    http://www.macupdate.com/app/mac/49721/pdfwriter

    I haven't used this program, nor have I used a Mac much. But based on my experience with Windows, this should generate a PDF copy of your Word document simply by printing to PDF Writer.

    Not sure if your links will work in a PDF file which is generated in this way. Sorry that I'm not able to test it before suggesting it -- I don't have a Mac available.

    Read the comments at the link I posted above -- lots of good info there.
    Last edited by mrjimphelps; 2014-09-10 at 16:47.

  7. #6
    Lounger jdaw1's Avatar
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    Quote Originally Posted by mrjimphelps View Post
    Thank you, but that also fails. Same bug. Output at
    http://www.jdawiseman.com/papers/bug...tPDFwriter.pdf

    This firms my belief that it is Word that is failing to pass to the printer the linking information. This is a bug in Mac Word.

    Please could somebody with a recent version of Word for Windows print the Word file to PDF, upload the PDF somewhere, and post in this thread a link and details (Windows version, Word version, printer driver used and version thereof)?

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    I opened the file in Word 2013 on Windows 8.1 and this is what I got [compatibility mode]:
    1. In the Windows Secrets Lounge there is a thread entitled Mac Word print to PDF, links inactive.
    2. The URL of the thread mentioned in ¶1 is
    http://windowssecrets.com/forums/sho...links-inactive
    (URL not formatted as link).
    3. This file will be saved at http://www.jdawiseman.com/papers/bug...sBug_Word.docx
    (URL not formatted as link, so here is another link to this file).
    4. Starting from the Word document mentioned in ¶1, also linked from ¶2, ⌘P, bottom-left of window pop-up, ‘PDF > Save as PDF…’ will be saved as
    http://www.jdawiseman.com/papers/bug...nksBug_PDF.pdf
    (URL not formatted as link, so here is another link to that PDF).
    5. Same as ¶4, except ‘PDF > Save as Adobe PDF’, and the document will be saved at http://www.jdawiseman.com/papers/bug...sBug_Adobe.pdf
    (in this ¶5 I allowed Word to format the URL as a link).
    6. And, same as ¶5 which was in turn like ¶4, ‘PDF > Save as PostScript…’, at http://www.jdawiseman.com/papers/bug..._PostScript.ps (and in ¶6, as in ¶5, URL formatted as link).
    7. Please post bug fixes in the thread linked from ¶1 and ¶2, or send them to the author. Contact information at http://www.jdawiseman.com/author.html.
    The formatting codes shouldn't be showing. The Hyperlinks do show but in Word I had to hold down the Ctrl key while clicking one. Ignore the Italics, must be the Quote box doing that.
    Last edited by Berton; 2014-09-10 at 17:56.

  9. #8
    Lounger jdaw1's Avatar
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    Please please please print to PDF (or however Windows machines make PDF), upload somewhere or send to me (email and other contact details), so that I can see the links in the Windows-made PDF. Thank you.

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    I'll do that next but here is a cleaned-up version from Word 2010 [nearly same as Word 2011 on Mac]:
    1. In the Windows Secrets Lounge there is a thread entitled Mac Word print to PDF, links inactive.
    2. The URL of the thread mentioned in #1 is
    http://windowssecrets.com/forums/sho...links-inactive
    (URL not formatted as link).
    3. This file will be saved at http://www.jdawiseman.com/papers/bug...sBug_Word.docx
    (URL not formatted as link, so here is another link to this file).
    4. Starting from the Word document mentioned in #1, also linked from #2, ⌘P, bottom-left of window pop-up, ‘PDF > Save as PDF…’ will be saved as
    http://www.jdawiseman.com/papers/bug...nksBug_PDF.pdf
    (URL not formatted as link, so here is another link to that PDF).
    5. Same as #4, except ‘PDF > Save as Adobe PDF’, and the document will be saved at http://www.jdawiseman.com/papers/bug...sBug_Adobe.pdf
    (in this #5 I allowed Word to format the URL as a link).
    6. And, same as #5 which was in turn like #4, ‘PDF > Save as PostScript…’, at http://www.jdawiseman.com/papers/bug..._PostScript.ps (and in #6, as in #5, URL formatted as link).
    7. Please post bug fixes in the thread linked from #1 and #2, or send them to the author. Contact information at http://www.jdawiseman.com/author.html.

  11. #10
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    See if this helps:
    Document1.pdf

  12. #11
    Lounger jdaw1's Avatar
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    Quote Originally Posted by Berton
    See if this helps:
    That’s much weirder than I had expected. It’s even worse than my PDFs. Not only is “Mac Word print to PDF, links inactive” not an active link, it isn’t even formatted as a link.

    How are PDFs made on Windows? Should the file be saved as rather than printed to PDF, and which did you do?

  13. #12
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    This is what I got:
    Untitled 1.pdf
    I plumb forgot I haven't re-installed Adobe Acrobat since some problems last month so I used LibreOffice Writer to Export to PDF. Hope to have helped a bit.
    Last edited by Berton; 2014-09-10 at 18:41.

  14. #13
    Lounger jdaw1's Avatar
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    Your second file (and it isn’t clear which one is Adobe and which LibreOffice) works well. The ordinary words formatted as links with ‘Insert > Hyperlink…’ are working links. Hurray! Better than I get.

    However, the fields containing paragraph numbers (anything following a ‘¶’) seem not to be active links. Shame: I had rather hoped that they would be an internal link to the paragraph. Obviously this would be more useful in a longer document with many many paragraphs.

    Indeed, using Adobe Pro XI do View > Show/Hide > Navigation Panes > Destinations (or the equivalent menu sequence on your operating system). If there were internal jumps within the PDF, these would need a ‘destination’ to which to jump, all of which are shown by the previous menu sequence. But there are no such destinations. None. Not good.

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    jdaw

    Simply printing to PDF has never made live links. The act of outputting onto paper is not conducive to creating clickable output.

    However, saving to PDF with (Win)Word's recent versions or using the PDFMaker macros both achieve that aim on Windows machines. The PDFMaker macros essentially save the file, add a bunch of PDFmark codes, print that marked up doc to postscript and then revert to the previously saved doc. This code may be invisible to the user but it is certainly not the same as a simple print command. Other third party tools must work in the same way as the PDFMaker macros if they are to produce valid links in the output PDF.

    I opened your Word document using Word 2010 and Adobe Acrobat X Pro and created three PDFs. The results are attached.
    20140909_LinksBug_Word_PrintTo.pdf
    20140909_LinksBug_Word_PDFMaker.pdf
    20140909_LinksBug_Word_SaveAs.pdf

    Note that whether unlinked but valid URLs become links WHEN viewing a PDF in Acrobat Professional depends on an option in the preferences. On my version of Acrobat X Pro this is found in Edit > Preferences > General > Create Links from URLs. This is quite independent of the output that Word created.
    Andrew Lockton, Chrysalis Design, Melbourne Australia

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  17. #15
    Lounger jdaw1's Avatar
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    Quote Originally Posted by Andrew Lockton
    Simply printing to PDF has never made live links. The act of outputting onto paper is not conducive to creating clickable output.
    Agreed. And the retrofitting of pdfmark into PostScript was clunky when introduced, and has aged badly.



    Quote Originally Posted by Andrew Lockton
    However, saving to PDF with (Win)Word's recent versions or using the PDFMaker macros both achieve that aim on Windows machines.
    On the Mac Save As… PDF doesn’t activate the links.



    Quote Originally Posted by Andrew Lockton
    The PDFMaker macros essentially save the file, add a bunch of PDFmark codes, print that marked up doc to postscript and then revert to the previously saved doc. This code may be invisible to the user but it is certainly not the same as a simple print command. Other third party tools must work in the same way as the PDFMaker macros if they are to produce valid links in the output PDF.
    Oh, very interesting (and messy). That sounds like just what I want. Thank you. Seeking.



    Quote Originally Posted by Andrew Lockton
    I opened your Word document using Word 2010 and Adobe Acrobat X Pro and created three PDFs.
    PrintTo has the same bug; PDFMaker and SaveAs both excellent.



    Quote Originally Posted by Andrew Lockton
    Note that whether unlinked but valid URLs become links WHEN viewing a PDF in Acrobat Professional depends on an option in the preferences. On my version of Acrobat X Pro this is found in Edit > Preferences > General > Create Links from URLs. This is quite independent of the output that Word created.
    Fully agree. And consistent with:
    Quote Originally Posted by jdaw1
    If the link text is there “http://…” then the PDF reader guesses it is a link, and it works. But if ordinary words have been made into a link, it is formatted as a link but is inactive.

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