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  1. #1
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    Trouble Finding Bytecc Card Reader

    I have a newly built rig running W7 HP 64 bit and an inexpensive Bytecc 50 in one card reader plugged into one of the onboard usb headers.
    The bios turns up several usb devices, but windows shows nothing other than the DVDs drive and the hdd in "computer". When I plug in an Sd card into the reader nothing happens. The lights are on, but no one is home.
    No instructions came with the reader, nor was there any driver cd. The staff at the local computer shop could not help. I have emailed Bytecc's help line, but no response yet.
    Anyone got any ideas?

    Thanks
    rstew

  2. #2
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    Two things come to mind, one is that the cable plugged into the onboard header is backwards [have seen that happen] and the other is that it won't show in Device Manager until a card is inserted. There is a possibility that the setting in Windows Explorer, Tools, Folder Options, View tab is set to Hide empty drives.

  3. #3
    Super Moderator jwitalka's Avatar
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    Do you hear a sound when you plug it in? If so, is there a Portable Devices Entry in Device manager?

    If no connection sound, you have a:
    Bad USB Port, try another
    Bad USB Cable, check for firm connection or try another
    Defective reader

    Jerry

  4. #4
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    Quote Originally Posted by jwitalka View Post
    Do you hear a sound when you plug it in? If so, is there a Portable Devices Entry in Device manager?

    If no connection sound, you have a:
    Bad USB Port, try another
    Bad USB Cable, check for firm connection or try another
    Defective reader

    Jerry
    Thanks Jerry for the ideas, and Berton as well.
    I think it is plugged into the usb header correctly. The bios shows several new usb devices; such as SD, MMC, etc.
    Also there is a pilot light on the card reader face itself, which is lit.
    I am not sure what you mean by "hear a sound"?
    I have never heard a card reader make any sound, as there are no moving parts.
    I don't think there is a speaker within the reader.
    There is a small speaker wired to a header on the mobo, but it makes no sound when accessing the card reader. Should it?

    rstew

  5. #5
    Super Moderator jwitalka's Avatar
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    Whenever you plug a device into a USB port, when Windows recognizes it, Windows (not the device) should create a sound via your sound card. The first time a device is plugged in, you also may see a notice by the system tray that device software is being loaded.

    Jerry

  6. #6
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    The bios shows several new usb devices; such as SD, MMC, etc.
    Do you show the same things in Device Manager or maybe Disk Management [right-click Computer, left-click Manage]? The Operating System reads the BIOS to know what resources are available then loads accordingly.

    One other thing, since it's a new motherboard does it also have a USB 3.0 header on it in addition to the USB 2.0 header/s? Could be that is a problem but USB 3.0 is supposed to be backward compatible with USB 2.0 devices.
    Last edited by Berton; 2014-09-19 at 12:54.

  7. #7
    3 Star Lounger bassfisher6522's Avatar
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    Whenever you plug a device into a USB port, when Windows recognizes it, Windows (not the device) should create a sound via your sound card.
    Jerry...he has it plugged onto the usb header of the mobo...not a USB port per say.

    rstew... As Brention suggested, have you tried using an SD card and see if it acutally works. I know on my system...set up like yours, plugged into the usb header on the mobo, running windows 8.1 pro, under This PC it doesn't show up. As soon as I insert an SD card into it...the card reader LED light lights up and the card reader is shown in This PC and works normally.

    "This PC" is equivalent to "My Computer" in windows XP, Vista and 7.

  8. #8
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    Well the problem is solved!
    I checked device manager etc to see if any problems; nothing amiss.
    I removed and checked all usb plugins, all looks good.
    Then after re-booting, I tried an SD card, and presto, it showed up in my computer, just bassfisher described.
    I have no idea what is different, only that it works now, for some reason.

    Thanks to all for the help and ideas. Hopefully all is well now.

    rstew

  9. #9
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    To all,

    ??Could this setting be the issue???
    Capture.PNG

    Zig

  10. #10
    3 Star Lounger bassfisher6522's Avatar
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    Quote Originally Posted by Zig View Post
    To all,

    ??Could this setting be the issue???
    Capture.PNG

    Zig

    Nope...doesn't change anything for me....still the same...even for my laptop with it's built in card reader.

  11. #11
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    Quote Originally Posted by Zig View Post
    To all,

    ??Could this setting be the issue???
    Capture.PNG

    Zig
    Zig
    I did not know about that setting. Will chec it out and see if it makes any difference.
    Thanks!

    rstew

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