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  1. #1
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    Unable to open explorer and prompt to save the .htm file

    Hi all,

    Needed advice.

    Was using the explorer but suddenly the explorer just closed and prompt the file. When I tried to open the explorer, it will prompt to save the file.

    I have tried to reset the IE but to no avail.

    Anyone can advise.

  2. #2
    WS Lounge VIP Calimanco's Avatar
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    Explorer and Internet Explorer are different things. Which one are you having problems with and what's the full message?

  3. #3
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    Quote Originally Posted by Calimanco View Post
    Explorer and Internet Explorer are different things. Which one are you having problems with and what's the full message?
    Is the IE that is having the problem. Whenever try to open the IE, it will shut off and the download window will appear and prompt to download the file.

  4. #4
    WS Lounge VIP Calimanco's Avatar
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    Which file?

  5. #5
    Super Moderator jwitalka's Avatar
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    Check your home page setting to see if it is set to a page that downloads a file.
    Control Panel > Internet Options > General tab.

    Jerry

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