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  1. #1
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    Laptop Keyboard weirdness

    I have an HP notebook G72-253NR. The number pad 1 & 4 don't work. The upper row of the KB 5 & 6 work but none of the others work. Periodically Ctrl and Alt keys don't work. The symptoms change over time (days and weeks.) I have run every kind of virus, Mal-ware and nastiness killer I have. No Mal-ware is found. The onscreen KB works OK. A driver update search says the KB has the latest driver and is working OK.
    Any Ideas?

  2. #2
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    While HP Health Scan doesn't list the keyboard specifically, I think the PCI Bus should cover it but you may need to re-flash the BIOS from the driver support site.

    Health Scan - http://h10010.www1.hp.com/ewfrf/wc/d...name=c00372177

    This is the UK HP support site so you may need to Google hp notebook driver support from your location http://www8.hp.com/uk/en/support.html

  3. #3
    Super Moderator jwitalka's Avatar
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    It's probably is a bad keyboard. They are not too difficult to replace. See
    http://m.youtube.com/watch?v=lsvseBc-G68
    And
    http://h10032.www1.hp.com/ctg/Manual/c02623152.pdf

    Google HP G72 keyboard for replacement sources.

    Jerry

  4. The Following User Says Thank You to jwitalka For This Useful Post:

    philomel (2014-10-03)

  5. #4
    2 Star Lounger
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    Thank You. I have downloaded the svc manual.
    It may just be bad connector contacts which must be exercised.

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