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  1. #1
    New Lounger
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    Non delivery report (OL 98)

    Do you know where I can get this patch to fix this problem? There is a technet article Q263531 but I get lost when I go to http://support/microsoft.com/directory etc. Can someone help please
    Janey

  2. #2
    Plutonium Lounger Leif's Avatar
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    Re: Non delivery report (OL 98)

    Article: <A target="_blank" HREF=http://support.microsoft.com/default.aspx?scid=kb;EN-GB;q263531&GSSNB=1>OL98: Non-Delivery Report When You Click Reply All in a Message That Is Sent to a Distribution List (Q263531)</A>

    which states:

    RESOLUTION
    A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem.

    To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:


    In other words, the link does not take you to the patch, it is taking you to the options for contacting MS support to obtain the patch.

  3. #3
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    Re: Non delivery report (OL 98)

    Thanks Leif, much appreciated. Don't suppose you have the tel. number!
    Janey
    UK

  4. #4
    Plutonium Lounger Leif's Avatar
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    Re: Non delivery report (OL 98)

    Try <A target="_blank" HREF=http://support.microsoft.com/support/worldwide/en-gb/request_support/telephone.asp>this page</A>

    If the link doesn't work, try 0870 60 10 100 as a starter - but never having 'phoned them, I don't know what you can expect... <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

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