Results 1 to 5 of 5
  1. #1
    New Lounger
    Join Date
    Oct 2007
    Location
    Scotland
    Posts
    14
    Thanks
    2
    Thanked 0 Times in 0 Posts

    Win7 Laptop Int speaker sound cuts off after random time, headset unaffected

    Searched high and low for a solution to this, many others seem to have the same problem (on various makes of PC / laptop) but no solutions

    Playing in any media app, the sound through my speakers cuts off after playing for a random time up to 2 minutes (but usually shorter)
    Pause the media playing for about 3 secs and it starts again, only to cut off again in the same random way
    Insert headset plug and immediately withdraw it - same thing happens as above

    This is only with the speakers, all playback is normal through the headset

    Been like it for about 4 weeks, previously was fine, but unfortunately I can't tie it down to any incident / update

    Medion Akoya about 2 years old running Win7 64bit home premium
    Conexant Smartaudio HD (no driver updates available)

    Any ideas gratefully received!!
    Mike

  2. #2
    Super Moderator
    Join Date
    Aug 2012
    Location
    Durham UK
    Posts
    6,604
    Thanks
    147
    Thanked 868 Times in 830 Posts
    When the sound next cuts off go into Device Manager/Sound and right click on the audio device - under the General tab it will tell you if it's working okay or give an error code.

    If it displays that it is working okay, check Event Viewer for related errors with a matching time stamp - but Posts 4 & 5 in http://www.techsupportforum.com/foru...ya-796834.html may also do it for you.

    At first I thought you were double posting as the fault description is almost identical - until I saw the date stamps.

  3. The Following User Says Thank You to Sudo15 For This Useful Post:

    tartan_sand (2014-10-05)

  4. #3
    Super Moderator jwitalka's Avatar
    Join Date
    Dec 2009
    Location
    Minnesota
    Posts
    6,792
    Thanks
    117
    Thanked 798 Times in 719 Posts
    As a long shot, check your speaker connections....

    Jerry

  5. The Following User Says Thank You to jwitalka For This Useful Post:

    tartan_sand (2014-10-05)

  6. #4
    New Lounger
    Join Date
    Oct 2007
    Location
    Scotland
    Posts
    14
    Thanks
    2
    Thanked 0 Times in 0 Posts
    Tried the suggestion to delete Conexant in the thread, it made no difference
    Also tried removing the key, that just made the audio "unknown" in device manager so put it back

    Strangely, I loaded up an image from 2 months ago and the same problem was present but I'm sure that it only began a few weeks back (although my memory may be playing tricks!)

    So back to my current image with the problem still there and judging from what I've seen on the web it looks like I'm stuck with it
    Maybe it is a hardware problem, I'll just use my headset

    Thanks for trying though, appreciated
    Mike

  7. #5
    Super Moderator
    Join Date
    Aug 2012
    Location
    Durham UK
    Posts
    6,604
    Thanks
    147
    Thanked 868 Times in 830 Posts
    Did you check Device Manager to see if it gave a problem code when it stopped and have you checked Event Viewer for the time stamp errors ?

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •