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  1. #1
    5 Star Lounger
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    toshiba c55b5299 backup function and usb do not work.

    new laptop
    toshiba c55 b5299

    many things do NOT work according to how their manual claims
    tried their backup first advice which i agree is a good idea
    but it failed to work

    tried to use a flash drive to move data
    does not recognise the drive

    tried a mouse and external keyboard via a usb extender
    the toshiba does not see any of them

    how can i wake up the auto detect for usb devices in win 8.1 ??

    is this a toshiba problem
    or is this a win problem that they changed how usb works now

  2. #2
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    Quote Originally Posted by speedball View Post
    ...tried their backup first...but it failed to work...
    From what you describe it seems there is a problem with the USB ports in your laptop.
    You probably should take it back to wherever you bought it for warranty.
    Computer Consultant/Technician since 1998 (first PC was Atari 1040STE in 1988).
    Most common computing error is EBKAC: Error Between Keyboard And Chairback
    AMD FX8120 (8-core @ 3.1GHz) CPU, Gigabyte GA-990FXA-D3 motherboard, 8GB (2x4GB) DDR3 1866MHz RAM, ATI-AMD Radeon HD6770 PCI-E VGA, 480GB Kingston SSD, 2TB Seagate SATA3.0 HDD, ASUS DVD/RW.

  3. #3
    5 Star Lounger
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    thanks

    it may be toshibas TERRIBLE BUGGY DOCUMENTATION

    we played around with this thing for a full day
    and finally stumbled on something that made it work

    i can only hope it keeps on working
    otherwise i will need to keep a much better logbook when i hunt it down again

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