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  1. #1
    New Lounger
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    Help with this pop-up message

    I am getting this pop up when I try to add an account to OutLook. The password is correct. I am also getting this on an email I have set not to send or receive emails

    Outlook Msg.jpg

    Please any suggestions on what this is and how to stop it thanks

  2. #2
    Super Moderator
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    Is there a space at the start of the server name?

    Check the box to "Save this password in your password list"?

    Bruce

  3. #3
    New Lounger
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    no there is not a space. I tried checking the box and it just keeps popping up

  4. #4
    New Lounger
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    yes it is absolutely true there is no such space.

  5. #5
    Administrator
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    Can you use those credentials to sign in to web mail?

    Joe

  6. #6
    New Lounger
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    Joe, Yes I am able to sign in the webmail. I just cannot get it to work with outlook. I have a few emails from the same webmail already working with Outlook

  7. #7
    Administrator
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    Check the detail settings when setting up the account to make sure the correct IP port is being used and that the correct security settings are selected. The ISP should have information to setup the account.

    Joe

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