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  1. #1
    New Lounger
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    BSOD after KB3011780

    I installed KB3011780 - the update required a reboot - I did so and got a BSOD - I restarted the computer and did a system restore to before the KB3011780 update.
    Everything seems to be OK - has anyone else had problems with KB3011780?

  2. #2
    WS Lounge VIP Calimanco's Avatar
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    Some people are having problems. Search the KB number.

  3. #3
    New Lounger
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    Thanks for your quick response.
    That was the first thing I did - there's not that much info - anyway I'm not installing until I see something positive relating to this update.

  4. #4
    Silver Lounger lumpy95's Avatar
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    I assume that you read this thread: http://windowssecrets.com/forums/sho...0-Out-of-cycle

  5. #5
    New Lounger
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    Thanks for that Lumpy95, I have seen Susan's column in the newsletter - she advises putting on hold for now, which I'm doing
    I was just wondering how widespread the problem was - I seem to be one of a few people experiencing the specific problem of a BSOD when rebooting after the update.

  6. #6
    Silver Lounger lumpy95's Avatar
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    I installed the update on my Win 7 Pro X64 and also my Win 7 Pro X86 computers and have noticed no ill effects so far.
    I didn't notice anything about your OS but since you posted in this Win 7 forum, I assume it's Win 7.

  7. #7
    4 Star Lounger
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    This installed on my Windows 7 x64 system on Wednesday, and has not caused any problems yet.

    I checked my Windows 10 machine, and it is not installed there, but I didn't really expect it to be.

    Security Update for Windows 7 for x64-based Systems (KB3011780)

    Installation date: ‎11/‎19/‎2014 6:21 PM

    Installation status: Successful

    Update type: Important

    A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

    More information:
    http://support.microsoft.com/kb/3011780

    Help and Support:
    http://support.microsoft.com

  8. #8
    New Lounger
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    Avoid This Patch!!!

    I have been dealing for 3 weeks with computers on the network that could only access some web sites and not others. We generally couldn't get access to about half the sites that we needed to. We could not access google.com or most sites related to google, but we could access most Microsoft sites including msn.com. Also, our outlook clients could not access the exchange servers hosted by Microsoft. After spending countless hours trying to debug this, including completely cleaning off some machines and reinstalling windows, we tracked it down to this one windows update.

    "KB3011780 Security Update For Windows 7 x64 Based Systems"

    It was only installed on one machine, but from this one machine, it effected half the machines in the office. We also had occasional BSOD on this one machine. Once we uninstalled it from this one machine, every machine in the office went back to normal. How it could effect other machines that it was not even installed on, I have no clue, but the other machines cleared up immediately after this update was uninstalled.

    We bill our clients for our time, so every hour is critical. I would estimate that we lost between 10 and 20 thousand dollars in lost time and billings due to this buggy update. Not to mention, now being behind schedule on our projects. From now on, before you do a Microsoft update, you have to ask yourself "Do You Feel Lucky?"

    I have been a windows fan since Windows 1.0 back in the mid 1980's, but Microsoft's inability to deliver a quality product over the past 4 or 5 years has really made my company start to look at the Apple platform. Apple didn't convince us to start looking at the Apple platform, Microsoft did.

  9. #9
    2 Star Lounger
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    I sympathise with your problem, Hydrad. I know my company's IT Head is tearing his hair out these days over the monthly Windows updates. It seems to me that the situation is now one where the chance of being seriously inconvenienced by failing to implement updates promptly is greatly exceeded by the chance of being seriously inconvenienced by their actual implementation, therefore the best advice is to hold them back until a number of expert sites (including this one) have reported on them, and only then to install them on networks after doing some preliminary testing where practicable.

  10. #10
    New Lounger
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    Thanks for your comments Hydrad and Tandor - they just confirm my resolve to wait - it's quite intriguing that many computers are seemingly unaffected by this "update" - well, it is for me on a home computer - for you IT specialists it must be a real pain!

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