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  1. #1
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    Windows System Backup disappeared

    Some eighteen month ago I was troubled by a no longer working backup function.
    Then I used Reimage Repair that ultimately fixed my problem.
    But every now and again the same trouble would start again.
    Reimage takes some hours to fix it, but I would like to prevent my system backup no longer working.

    Today I found that my last weekly backup was on 2014-12-07; thus it no longer worked!

    Going to the Control Panel and looking at the setup of my backup, I only saw the topline: "Backup and Restore your Files" and further a blank page.

    My system is Windows 7 Professional 64 bits and my C-drive is a SSD.

    Does anyone have a solution for this phenomenon?

    Harm

    P.S. A System File Check found everything oke.

  2. #2
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    In services.msc will the Windows Backup service start when you click on it and then on Start in the top left and are there any DCOM Server or related errors with a time stamp corresponding to the backup fail in Event Viewer ?

    The DCOM Server Process Launcher should be showing as Started and Auto in services.msc

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  4. #3
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    Quote Originally Posted by Sudo15 View Post
    In services.msc will the Windows Backup service start when you click on it and then on Start in the top left and are there any DCOM Server or related errors with a time stamp corresponding to the backup fail in Event Viewer ?

    The DCOM Server Process Launcher should be showing as Started and Auto in services.msc
    Windows Backup could be started in services.msc.

    The DCOM Server process Launcher was started by me.

    Going to the Control panel, I was able to start my backup. The process ended succesfully!

    In the event viewer there were many events and I could not find anything specially.
    I now finished using EMET as it generated very many errors!

    In which part of the events should I look?

    Anyway thanks for your help; I hope to be able and get thing on the move when it should happen again.

    Harm

  5. #4
    Super Moderator RetiredGeek's Avatar
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    Harm,

    My suggestion would be to use Macrium Reflect or EaseUS ToDo Backup both have free versions. Personally, I prefer Macrium Reflect and booting from the Windows PE media the program will create for you. That way the Windows you are backing up is not Active, i.e. less things to cause trouble. I've never had a problem with MR. HTH
    Last edited by RetiredGeek; 2014-12-20 at 10:21. Reason: Fixed Link to Macrium Reflect
    May the Forces of good computing be with you!

    RG

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    harmwil (2014-12-20)

  7. #5
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    It's possible EMET was the cause of the problem.

    In Event Viewer when you click on Error then on View All Instances of This Event in the right pane, look for errors with the date and time stamp when you had the problem.

    How was the DCOM Server displayed in services.msc ?

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  9. #6
    WS Lounge VIP Coochin's Avatar
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    Quote Originally Posted by harmwil View Post
    [B]...In which part of the events should I look?...
    Look at Windows Logs\System and Windows Logs\Application
    Computer Consultant/Technician since 1998 (first PC was Atari 1040STE in 1988).
    Most common computing error is EBKAC: Error Between Keyboard And Chairback
    AMD FX8120 (8-core @ 3.1GHz) CPU, Gigabyte GA-990FXA-D3 motherboard, 8GB (2x4GB) DDR3 1866MHz RAM, ATI-AMD Radeon HD6770 PCI-E VGA, 480GB Kingston SSD, 2TB Seagate SATA3.0 HDD, ASUS DVD/RW.

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    harmwil (2014-12-20)

  11. #7
    Silver Lounger RolandJS's Avatar
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    Along with RetiredGeek's excellent choices for backup/restore, I add: Acronis True Image. It's not cheap, however, barring bad read/write [caused by other than Acronis], it has never let me down.
    "Take care of thy backups and thy restores shall take care of thee." Ben Franklin revisited.
    http://collegecafe.fr.yuku.com/forum...-Technologies/

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    harmwil (2014-12-20)

  13. #8
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    Quote Originally Posted by Coochin View Post
    Look at Windows Logs\System and Windows Logs\Application
    When looking at Windows Logs\System I saw only information quoted.
    When looking at Windows Logs\Application I only saw an information that Backup was not available:

    0
    WindowsBackupFailure
    Not available
    0
    Backup
    6.1.7601
    0x80070422
    11






    C:\Windows\Logs\WindowsBackup\WindowsBackup.1.etl
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\N onCritical_Backup_d4549b44a33651ae790b539e69bc6643 5b7cd10_cab_23d6f889

    0
    06510a1c-83bb-11e4-8d6e-94de80aa17dd
    4


    Harm

  14. #9
    WS Lounge VIP Coochin's Avatar
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    Quote Originally Posted by harmwil View Post
    When looking at Windows Logs\System I saw only information quoted.
    When looking at Windows Logs\Application I only saw an information that Backup was not available...
    You'd probably do well to leave well enough alone for the time being and see what develops.
    Computer Consultant/Technician since 1998 (first PC was Atari 1040STE in 1988).
    Most common computing error is EBKAC: Error Between Keyboard And Chairback
    AMD FX8120 (8-core @ 3.1GHz) CPU, Gigabyte GA-990FXA-D3 motherboard, 8GB (2x4GB) DDR3 1866MHz RAM, ATI-AMD Radeon HD6770 PCI-E VGA, 480GB Kingston SSD, 2TB Seagate SATA3.0 HDD, ASUS DVD/RW.

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  16. #10
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    Glad you were able to get those services started and complete your back up.

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    harmwil (2014-12-20)

  18. #11
    Super Moderator Rick Corbett's Avatar
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    Quote Originally Posted by RetiredGeek View Post
    My suggestion would be to use Macrium Reflect or EaseUS ToDo Backup both have free versions.
    RG - Both your links point to EaseUS ToDo Backup... (cluck-cluck... 'cos I'm a chicken up on you. )
    Last edited by Rick Corbett; 2014-12-20 at 09:34.

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  20. #12
    Super Moderator RetiredGeek's Avatar
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    Rick,

    Quote Originally Posted by Rick Corbett View Post
    RG - Both your links point to EaseUS ToDo Backup... (cluck-cluck... 'cos I'm a chicken up on you. )
    Thanks for catching that (I've fixed it) fingers must have slipped on the copy/paste.

    Good thing someone is chicken up on this old turkey!

    May the Forces of good computing be with you!

    RG

    PowerShell & VBA Rule!

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