Results 1 to 6 of 6
  1. #1
    New Lounger
    Join Date
    Dec 2014
    Posts
    8
    Thanks
    6
    Thanked 0 Times in 0 Posts

    Windows update repeatedly tries to install kb3011780

    Hi all! Please help with this problem!

    Win7 Home premium on 64 bit machine

    kb3011780 says it has successfully installed but everytime you reboot it wants to install. It shows as Successful in View Update History but the update never shows in installed updates.

    Have also tried to unselect it since it only seems to be applicable if running on a domain but it re-checks itself to install.

    Have tried Win Updater troubleshooter and it fixed a couple things but problem remains.

    Ran MS Fix it. No problems found.

    I have run SFC and it says everything is fine.

    Its driving me crazy and I would prefer not to re-install windows.

    Please advise. Thanks fo your help.

  2. #2
    2 Star Lounger
    Join Date
    Mar 2010
    Location
    Charlotte, NC
    Posts
    132
    Thanks
    1
    Thanked 19 Times in 18 Posts
    Check out this thread http://www.makeuseof.com/tag/windows-update-fails-fix/. Scroll down the page to Hide Updates.

  3. #3
    4 Star Lounger
    Join Date
    Feb 2010
    Location
    Fairfax County, Virginia
    Posts
    584
    Thanks
    11
    Thanked 61 Times in 49 Posts
    Quote Originally Posted by marsee View Post
    Hi all! Please help with this problem!

    Win7 Home premium on 64 bit machine

    kb3011780 says it has successfully installed but everytime you reboot it wants to install. It shows as Successful in View Update History but the update never shows in installed updates.

    Have also tried to unselect it since it only seems to be applicable if running on a domain but it re-checks itself to install.

    Have tried Win Updater troubleshooter and it fixed a couple things but problem remains.

    Ran MS Fix it. No problems found.

    I have run SFC and it says everything is fine.

    Its driving me crazy and I would prefer not to re-install windows.

    Please advise. Thanks fo your help.
    Do you have a restore point before the update?

  4. The Following User Says Thank You to Prescott For This Useful Post:

    marsee (2015-01-09)

  5. #4
    Super Moderator
    Join Date
    Aug 2012
    Location
    Durham UK
    Posts
    6,631
    Thanks
    147
    Thanked 882 Times in 844 Posts
    Is this the MS Fixit that you tried http://support.microsoft.com/kb/910339

  6. The Following User Says Thank You to Sudo15 For This Useful Post:

    marsee (2015-01-09)

  7. #5
    New Lounger
    Join Date
    Dec 2014
    Posts
    8
    Thanks
    6
    Thanked 0 Times in 0 Posts
    No current restore point. The machine belongs to a friend and has been doing this endless re-install since November when it was first released.

    I was able to hide it by the right click. Will check on for the upcoming Patch Tuesday. I did install some remote software so I don't have to go out in the brutal cold! LOL

    THANKS!!!!

  8. #6
    New Lounger
    Join Date
    Dec 2014
    Posts
    8
    Thanks
    6
    Thanked 0 Times in 0 Posts
    Thanks for the thread...very useful.

    Was able to hide it and will check it out next Patch Tuesday to make sure all other patches install.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •