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  1. #1
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    MS OneNote 2010: Previously ok now hogs CPU 20 to 25 percent

    I upgraded from Office 2003 to 2010 Pro (v14.0.7015) almost 2 years ago when I upgraded my Win7 Pro sp1 machine (Intel Core2 Quad CPU Q6600 2.40ghz/8.0 GB ram/ 64bit OS now with SSD 256GB ) and everything has worked exceptionally well until just in the past couple of weeks OneNote.exe *32 is hogging CPU. Oddly when its first started it doesn't grab alot of memory until a couple of minutes after its started and ranges and then ranges from 20-25%.

    My web search shows this note to be similar problem from October-2010 (http://answers.microsoft.com/en-us/o...f-4537dbfb4a7f ) but no answer to the problem found.

    I did find this blog with an idea on renaming the OneNoteOfflineCache.onecache to OLDcashe or whatever (http://www.onenote-tips.com/troubleshooting.html ) but after restarting OneNote its the same problem >> initially Taskmaster shows "normal" cpu 7-85 pid 00 CPU but after a couple of minutes it jumps back up to 21-25. Also when when I go to OneNote /File/Options the CPU falls back to 00 and PID 3200 so that leads me to believe its having to work too hard to access one or more of my pages/sections etc.

    I do have all MS office updates except for the Feb-15 ones that Susan said to hold off on for now, and am guessing since I cannot find another post online with a recently similar problem my issue is tied to my OneNote files becoming to big (I use it daily for a daily biz/trade log) or I have too many Snagit pics copied to my log? If that is the likely problem -- how do determine what pages I have added in the past couple of weeks that might be causing the problem.

    Any thoughts or ideas will be appreciated ... TGH

  2. #2
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    If you have been adding many pics recently I suspect that may be the culprit. Can you save the pics elsewhere and then delete them to see if it affects the CPU usage? NOTE: make sure you have a good backup of the notebooks before starting any big changes.

    Joe

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  4. #3
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    [QUOTE=JoeP517;987554]If you have been adding many pics recently I suspect that may be the culprit. Can you save the pics elsewhere and then delete them to see if it affects the CPU usage? NOTE: make sure you have a good backup of the notebooks before starting any big changes.
    /QUOTE]

    Thanks for the quick reply, Joe -- and for confirming that is is my own onenote files vs a onenote-2010 issue, right?

    Assuming that to be the case, it is not a matter of a lot of recent pics being added, as it would seem since I add at least a couple of pages each day with 2-3 small pics that might be pushing me over the 'tipping point' so to speak. I have seen reference like this one regarding archiving onenote pages /sections --- http://answers.microsoft.com/en-us/o...4-f6c2fa0a20eb

    .. but still not sure if that will solve this problem -- also still need to find a "how to" article on archiving to save onenote file size/memory issues -- thoughts?

    Also just now I ran across the OneTastic addin that looks useful -- http://omeratay.com/onetastic/ -- are you or is anyone a user and know if this adds to memory issues or other problems?

    Thanks again ... TGH

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    I have OneTastic installed and I have had no issues with it.

    I have a few big notebooks and never had the CPU issue. By big, I mean over 1 GB. Not sure if this is a size related issue or just a picture related issue, and not sure what is the size of your problematic notebook.

    I would probably suggest splitting your notebook in half, simply by creating a new one and moving older newer pages to it and then check whether the problem goes away. Moving pages either way seems easy enough - select everything you want to move, right click, Move and you're done.
    Rui
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  7. #5
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    Thanks for the confirmation, Rui ... I'll get back to you all if I need any other help but for now I obviously just have to dig into the help sections for OneNote to figure out how to do what you guys suggest. TGH

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