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  1. #1
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    Symantec Endpoint Protection

    Symantec Endpoint protection: I cannot turn it On.
    Have done a Repair and Live update: when I click on ‘Turn on now’ and click on ‘Yes I trust the publisher’ nothing happens.

    (Win 7) I do not have any other virus program running.

    Thanks for any hints

  2. #2
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  3. #3
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    Thanks for your response. Autoprotect is on. I clicked through all the settings (thus my delay in response) and all are on default settings.

  4. #4
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    See if it will turn on after you have performed a clean boot http://support.microsoft.com/kb/929135

    If it still won't turn on then see what the Endpoint Protection diagnostics can do for you or contact Symantec Tech Support http://www.symantec.com/business/sup...ding&key=54619

  5. #5
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    I thank you again. Shutting down seems, for the moment, to have 'solved' this problem.

  6. #6
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    Was that a normal reboot or for a clean boot ?

  7. #7
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    Normal.

  8. #8
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    Quote Originally Posted by mipendance View Post
    Normal.
    Perhaps something just got snarled up then.

    A favourite when something starts acting out of character is to remove all power sources and hold the power button in for 30 secs and then see if it works as it should - that's called a cold boot.

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