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  1. #1
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    Need help changing email application

    I need advice about how to proceed to change my email address.
    I have 75 or more correspondents that I need to notify of my
    changed email address. It has been more than 9 years since I
    last had to change my Email application.
    I have been using Outlook Express which came with my 2006 PC,
    which had an XP OS. Both XP and Outlook Express have been phased
    out, so I need to migrate over to a new PC and email app.
    I tried to install and use Outlook 2003 on the new PC, but it
    would never work. Indications were that it should have, but
    the instructions from Comcast must have been missing something
    essential in order to get it to work. I had to find a different
    email app to use; I reluctantly choose Gmail, but I have yet to
    use it. I continue to use my OE app for now.
    So, I need advise on the following:
    - How do I find out where to send the change notifications to?
    - Is there an app that I can use to reduce having to go to
    each correspondent separately?
    - I want an email app whose programs AND messages reside on
    my PC, not on a cloud somewhere in the universe. I would
    like to not have to use Gmail since it does not keep my emails
    on my my PC.
    flavet
    Dell Inspiron 15R, 8GB, Win7 Home Premium 64bit SP1
    All help truly appreciated!

  2. #2
    WS Lounge VIP mrjimphelps's Avatar
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    To notify everyone of your email address, you have two choices:
    1 - Send an email to everyone, telling them of your new address.
    2 - Keep the old address active, and set it up to send an "out of office" message containing your new email address.

    I prefer choice 1, because (1) everyone will immediately know about the new address, and (2) no spammers will get your new address that way.

    If you want a free email program, try Thunderbird (that's what I use). I have two email accounts set up in Thunderbird: one is POP3 and the other is IMAP. If you set up your email program to access your email via POP3, all of your messages will be downloaded to your computer and then deleted from the "cloud".

    Is your current email address with Comcast? As long as they are your internet provider, you should still be able to use them for your email.

    If you'll call Comcast tech support, they should be able to help you get your email set up successfully.

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  4. #3
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    Thank you very much for your prompt reply. Just want to dash off this thanks; I will revisit this tomorrow morning and add more to this thread.
    Dell Inspiron 15R, 8GB, Win7 Home Premium 64bit SP1
    All help truly appreciated!

  5. #4
    WS Lounge VIP access-mdb's Avatar
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    You don't actually say why you want to change your email address. Is it an ISP one and you've changed ISPs? We might be able to offer better solutions if we know the reason (assuming you're happy to share it)

  6. #5
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    Changing email program does NOT require you change email address.
    You will be able to load Windows Live Mail or Thunderbird and still use your comcast email address. The harder part will be migrating your email to the new program.
    This post shows the setting required for various mail programs. http://forums.comcast.com/t5/E-Mail-...ed/td-p/778889

    cheers, Paul

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  8. #6
    WS Lounge VIP Coochin's Avatar
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    Quote Originally Posted by flavet View Post
    ...I reluctantly choose Gmail, but I have yet to use it...
    As PaulT says in his #5 post "Changing email program does NOT require you change email address".

    Quote Originally Posted by flavet View Post
    ...I want an email app whose programs AND messages reside on my PC, not on a cloud somewhere in the universe...
    Mozilla Thunderbird would suit you very well, and has an "Import" function you can use to import your OE messages and contacts.
    Computer Consultant/Technician since 1998 (first PC was Atari 1040STE in 1988).
    Most common computing error is EBKAC: Error Between Keyboard And Chairback
    AMD FX8120 (8-core @ 3.1GHz) CPU, Gigabyte GA-990FXA-D3 motherboard, 8GB (2x4GB) DDR3 1866MHz RAM, ATI-AMD Radeon HD6770 PCI-E VGA, 480GB Kingston SSD, 2TB Seagate SATA3.0 HDD, ASUS DVD/RW.

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  10. #7
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    @All above

    Why change?

    Since I cannot continue to use OE (phased-out by MS), I first tried
    to get the program "Outlook" that is a component of my Office
    Standard Edition 2003 CD up and running on my new PC without
    success. Even Comcast (my current and long-time ISP) could not get it
    to work, so I gave up trying to use it. I do use two other apps from
    this CD: Word 2003 and Excel 2003 successfully on my new PC.

    It looks like, from some remarks above, that I need to rethink this a
    bit more. Part of my problem is just when I think I understand the
    overall methodology of E-Mail I read something else that blows my
    understanding all to bits.

    flavet

  11. #8
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    What happened with Outlook when you did try? If we knew that, it'd be a start.

  12. #9
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    I'm embarrased but I can't recall the exact indications that occurred (started to get something going on my new PC) at that time. I do recall that when I tried to get Outlook to send an email to me at my OE app on my old PC it never could do it. Don't recall why. I changed setting ad nauseam but nothing worked, except the ISP was able to get test messages sent there? Go, figure. If I needed to persue getting Outlook to work now, I would have to start from scratch and see step by step what occurred. (I'm 85; do you think that has anything to do with my problem.)

  13. #10
    WS Lounge VIP mrjimphelps's Avatar
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    I know you don't want your info out there in the "cloud"; but you need to decide between simplicity and keeping your email on your local hard drive.

    Webmail (such as Gmail) is very simple and basically maintenance-free, but your email will be on their server.

    Using Outlook, Thunderbird, or another email program, and having your email downloaded and stored only on your own computer, will mean a more complicated setup for you.

    If you want privacy and simplicity, I suggest you get an email account from www.startmail.com. They are all about privacy. Dr. Katherine Albrecht works for them, and I KNOW that she cares about privacy issues.

  14. #11
    WS Lounge VIP Coochin's Avatar
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    Quote Originally Posted by flavet View Post
    ...I first tried to get the program "Outlook" that is a component of my Office Standard Edition 2003 CD up and running on my new PC without success...
    I suggested Mozilla Thunderbird in my #6 post mainly because your posts indicate you have been using OE for years and want to continue with something similar.

    Outlook 2003 can be made to work in Win7, with some trouble, but it is probably just as well that you gave up on it; after all it is almost as old as XP/OE. On the other hand, Thunderbird is upgraded every few months and that is likely to continue (it is very popular). Because Thunderbird is current-standard and very popular it is far more likely Comcast will be able to help you to get it to work for you.
    Computer Consultant/Technician since 1998 (first PC was Atari 1040STE in 1988).
    Most common computing error is EBKAC: Error Between Keyboard And Chairback
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  15. #12
    Bronze Lounger DrWho's Avatar
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    Thunderbird can be somewhat difficult to set up for the novice. (non techie)

    I see you're in Jacksonville. Eh?
    If you'd care to make a little trek to the Ocala area, I'd be glad to set you up with what you need.
    I won't even charge you for the service.

    I too used Outlook Express for over a decade, and still do on my XP machine, but as I was testing Windows 8, then 8.1 and now Windows 10, I found a way to Make Windows Mail work for me. Just today, I installed Windows mail on both a 32 bit install of Windows 10 and also a 64 bit install.

    Windows Mail is almost identical to Outlook Express, and sets up just great with GMail.
    In fact I'm on Windows 10 Technical Preview right now, and Windows Mail is working GREAT!

    Cheers Mate!
    Dr Who
    Experience is truly the best teacher.

    Backup! Backup! Backup! GHOST Rocks!

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  17. #13
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    i also was using the oe from office 2003, until one day it stopped working. just a coincidence. ms no longer included it in office issues, and started selling it separately.......
    thunderbird is what i'm also using now...................BUT
    since last update, there is a flaw which [i hope] will be corrected soon:
    while issuing an email, it NO LONGER incorporates all the addresses of members of a group you created:

    https://support.mozilla.org/en-US/questions/1011139

    the problem might be consequence that tb is NOT anymore part of the mozilla group [which only concentrates on the web now], and apparently support is dwindling...........
    the link above offers a way to [at least temporarily] overcome new limitation.
    good luck.

  18. #14
    WS Lounge VIP access-mdb's Avatar
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    Quote Originally Posted by danielr2 View Post

    the problem might be consequence that tb is NOT anymore part of the mozilla group [which only concentrates on the web now], and apparently support is dwindling...........
    https://www.mozilla.org/en-GB/thunderbird/ might show otherwise....

  19. #15
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    TB certainly is still a Mozilla product - they're just not doing the development in-house any more. That's been left to the community.

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