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    Adobe Flash Player will not install

    Running Windows 7, videos will not open. I tried to download/update Flash Player, but it will not install. It gets to the install window and hangs, showing a blank, black window. Any ideas would be appreciated.

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    Silver Lounger lumpy95's Avatar
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    In the past I have had to uninstall flash player with the Adobe flash uninstaller ( link will be in the flash help section ) and then download a fresh copy. I haven't had any problems with it in some time now though.
    HTH

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    If you have IE11 you should do the install / update via Windows Update.

    cheers, Paul

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    Windows Updates are current. I uninstalled Flash Player and attempted to install it. Tried to attach what comes up, but no response from the Manage Attachments link.

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    Super Moderator satrow's Avatar
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    Quote Originally Posted by Caroart View Post
    Tried to attach what comes up, but no response from the Manage Attachments link.
    Try the basic method to attach, outlined here.

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    Quote Originally Posted by Paul T View Post
    If you have IE11 you should do the install / update via Windows Update.l
    Flash Player updates, but not installs, via Windows Update for Windows 8/10; but not for Windows 7 even with IE11.

    Bruce
    Last edited by BruceR; 2015-03-02 at 21:30.

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    Have you tried using the Save option and then double clicking on it where it was saved to ?

    Edit - Just a bit to add to this.

    I assume you had Flash Player installed originally ?

    Use your restore points back to before you tried the reinstall then run a command prompt as an administrator and enter -

    regsvr32 c:\windows\system32\macromed\flash.ocx

    You should get a confirmation - OK - enter exit to close the command window then reboot to see if Flash Player works then.
    Last edited by Sudo15; 2015-03-03 at 10:25.

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    Yes, I've tried both, using the Save option and the Run option. Flash Player was originally installed. I'll attempt to follow your suggestion on using restore and running a command prompt.

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    For using the restore points - go Start - type system then click on System - System protection - System Restore.

    Check the button for Choose a different restore point - Next - check the box for Show more restore points - click on one then the box to Scan for affected programs.

    When you've selected one click on Next then Finish.

    To run the command prompt as an admin - go Start - type cmd.exe - right click on cmd and select Run as administrator - accept the UAC then type the command and press enter.

  10. #10
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    Have you tried downloading the Flash Player installer executable, just Flash Player - rather than what Adobe wants you to run, with all the related junk-ware, which is different? Do NOT go to "Adobe Flash Player Download"; you'll get an unwanted install of McAfee as well, or some other junk, if you're not careful.

    You will find plain-old Flash Player, untainted by junk-ware, at this (not widely advertised) link - this is for UK addresses, and it includes both versions, for IE (Active X) and non-IE browsers (plug-in) - http://www.adobe.com/uk/products/fla...ribution3.html - the current version is 16.0.0.305. Flash Player 17 appears to be in beta, and, judging from the number of sites offering it, the full release of FP 17 can not be far away.

    Given the problems that you describe, I would suggest that you might uninstall all your previous attempts using Revo Uninstaller, and start afresh, clean.

    As PaulT and BruceR say above, Flash Player in recent versions of IE and of Windows behaves differently; you may need to install it once and enable it, but after that, updates come through Windows Update. This post on Adobe Communities may be of some help - https://forums.adobe.com/message/3836593

    For other browsers (did you say which browser you were using?), the story seems less than simple. Google Chrome says that FP is now integrated in Chrome, and updates automatically with Chrome, see this link - https://support.google.com/chrome/an...08086?hl=en-GB.

    For other browsers, FF and Opera, you may still need to update manually. I use FF, and always use the executable from the link that I posted above. The final screen purports to offer alerts when a new version is available, but I have had about one alert in several years, so I don't trust this, and do my own alerting.

    I hope that this is more help than hindrance, and that you get your problem sorted! I have learned a little myself that I did not previously know.

  11. The Following User Says Thank You to JohnFleming For This Useful Post:

    Rick Corbett (2015-03-03)

  12. #11
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    Flash Player is not universally beloved - http://occupyflash.org/

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    Super Moderator Rick Corbett's Avatar
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    JohnFleming - Thanks for the links to the crapware-free Flash installers.

  14. #13
    Silver Lounger lumpy95's Avatar
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    As I mentioned in post #2, here is the link and explanation of how to uninstall Flash Player and download link is on the page. After rebooting you can go to Adobe.com and find the download for Flash Player ( as mentioned earlier, you should use IE to download flash player ). Uncheck any of the add-on software ( usually google toolbar here in the US ) as it runs.
    https://helpx.adobe.com/flash-player...r-windows.html

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    Quote Originally Posted by lumpy95 View Post
    As I mentioned in post #2, here is the link and explanation of how to uninstall Flash Player and download link is on the page. After rebooting you can go to Adobe.com and find the download for Flash Player ( as mentioned earlier, you should use IE to download flash player ). Uncheck any of the add-on software ( usually google toolbar here in the US ) as it runs.
    https://helpx.adobe.com/flash-player...r-windows.html
    That may be something worth trying - you don't need to use IE for the download.

    While you would get the default version when downloading in IE you can select different versions by clicking on the link on the left for a different computer and use the dropdown to choose your OS and the one for IE when trying the download in Firefox - ensure you uncheck the box for McAfee though or whatever else it's trying to lumber you with.

  16. #15
    Silver Lounger lumpy95's Avatar
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    you don't need to use IE for the download
    I've tried downloading with chrome and it won't do it. It recognizes that I have chrome so the only way I have had success is to use IE.

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