Page 1 of 2 12 LastLast
Results 1 to 15 of 17
  1. #1
    2 Star Lounger
    Join Date
    Dec 2014
    Posts
    118
    Thanks
    22
    Thanked 1 Time in 1 Post

    Shutdown question

    Just reinstalled XP Pro. All is working well, but suddenly it reboots after full shut down.

    This is not like a normal restart where the hardware is still running. What happens here is that it shuts down properly, the power goes off completely in the normal way, then 20 seconds later the computer powers up again as when you press the stat button.

    Could this be a hardware problem? Is the power switch not functioning properly?

    Meanwhile I turn off the wall switch once it shuts down so that it cannot power up again.

  2. #2
    Super Moderator jwitalka's Avatar
    Join Date
    Dec 2009
    Location
    Minnesota
    Posts
    6,792
    Thanks
    117
    Thanked 798 Times in 719 Posts

  3. #3
    WS Lounge VIP Browni's Avatar
    Join Date
    Dec 2009
    Location
    Rochdale, UK
    Posts
    1,650
    Thanks
    38
    Thanked 161 Times in 139 Posts
    Another thing to check is power options in the control panel particularly the option for what the power button does (I don't have an XP system so can't give the exact wording)

    It sounds like the system is hibernating/sleeping rather than going into a fully powered down state and something is waking it up (Network cards are usually the culprit)

  4. #4
    2 Star Lounger
    Join Date
    Dec 2014
    Posts
    118
    Thanks
    22
    Thanked 1 Time in 1 Post
    Quote Originally Posted by jwitalka View Post
    Thank you for this suggestion. But turning off restart makes no difference.

  5. #5
    2 Star Lounger
    Join Date
    Dec 2014
    Posts
    118
    Thanks
    22
    Thanked 1 Time in 1 Post
    Quote Originally Posted by Browni View Post
    Another thing to check is power options in the control panel particularly the option for what the power button does (I don't have an XP system so can't give the exact wording)

    It sounds like the system is hibernating/sleeping rather than going into a fully powered down state and something is waking it up (Network cards are usually the culprit)
    This sounds near to the problem. The machine does fully power down (unlike restart), then after 10 seconds or so it starts up again.

    The only thing that has changed before this problem began was an update for Net.Framework. An error of some sort was reported while this installed, but when it finished it said it installed correctly.

    Would it be an idea to reinstall Net.Framework?

  6. #6
    WS Lounge VIP Browni's Avatar
    Join Date
    Dec 2009
    Location
    Rochdale, UK
    Posts
    1,650
    Thanks
    38
    Thanked 161 Times in 139 Posts
    It wouldn't do any harm but did you check the power options to see what the power button actually does?

  7. #7
    2 Star Lounger
    Join Date
    Dec 2014
    Posts
    118
    Thanks
    22
    Thanked 1 Time in 1 Post
    Quote Originally Posted by Browni View Post
    It wouldn't do any harm but did you check the power options to see what the power button actually does?
    I did check the power button as you suggested and it says 'shutdown'. This is the same as on my other XP machine so it seems right.

    I tried uninstalling the Net.Framwork update but it will not allow it because a program seems to be using it. I think it is IncrediMail, so will take that off and try again. It is not my machine and the friend wants IncrediMail on it.

    I still suspect something went wrong when the Net.Framwork update was installed.

  8. #8
    Silver Lounger RolandJS's Avatar
    Join Date
    Dec 2009
    Location
    Austin metro area TX USA
    Posts
    1,722
    Thanks
    95
    Thanked 126 Times in 123 Posts
    Is there any Wakeup on LAN in BIOS and/or Windows? Just grabbing at straws here.
    "Take care of thy backups and thy restores shall take care of thee." Ben Franklin revisited.
    http://collegecafe.fr.yuku.com/forum...-Technologies/

  9. #9
    2 Star Lounger
    Join Date
    Dec 2014
    Posts
    118
    Thanks
    22
    Thanked 1 Time in 1 Post
    Quote Originally Posted by RolandJS View Post
    Is there any Wakeup on LAN in BIOS and/or Windows? Just grabbing at straws here.
    Thank you. This sounds the likely cause. Will try it in the morning.

  10. #10
    5 Star Lounger
    Join Date
    Oct 2013
    Location
    Phoenix, AZ
    Posts
    926
    Thanks
    554
    Thanked 137 Times in 128 Posts
    powercfg was introduced in XP SP2. I hope lastwake is present in the command list forXP. See cmds by entering powercfg/?

    Quick Guide for last wake-up (Does not show Time or Date)

    1. http://www.sevenforums.com/tutorials...e-command.html

    Full Guide wake-up source showing (Date and Time) in event viewer

    2.http://www.sevenforums.com/tutorials...iewer-log.html

    Wake problems:
    http://www.techsupportalert.com/cont...eps-waking.htm

    http://support.microsoft.com/kb/266283

    http://msdn.microsoft.com/en-us/libr...=vs.85%29.aspx
    [disabling "fast startup" in Win8 has been reported to clear up hibernation wake issues.]
    Last edited by Fascist Nation; 2015-03-03 at 17:56.

  11. The Following User Says Thank You to Fascist Nation For This Useful Post:

    RolandJS (2015-03-03)

  12. #11
    2 Star Lounger
    Join Date
    Dec 2014
    Posts
    118
    Thanks
    22
    Thanked 1 Time in 1 Post
    Quote Originally Posted by Fascist Nation View Post
    powercfg was introduced in XP SP2. I hope lastwake is present in the command list forXP. See cmds by entering powercfg/?

    Quick Guide for last wake-up (Does not show Time or Date)

    1. http://www.sevenforums.com/tutorials...e-command.html

    Full Guide wake-up source showing (Date and Time) in event viewer

    2.http://www.sevenforums.com/tutorials...iewer-log.html

    Wake problems:
    http://www.techsupportalert.com/cont...eps-waking.htm

    http://support.microsoft.com/kb/266283

    http://msdn.microsoft.com/en-us/libr...=vs.85%29.aspx
    [disabling "fast startup" in Win8 has been reported to clear up hibernation wake issues.]
    Thank you for this helpful information. It seems to confirm what is happening. I will be able to test it in the morning.

  13. #12
    Silver Lounger RolandJS's Avatar
    Join Date
    Dec 2009
    Location
    Austin metro area TX USA
    Posts
    1,722
    Thanks
    95
    Thanked 126 Times in 123 Posts
    FN is correct, long ago, I disabled every Fast Startup in BIOS I ran across. I want the slowest post, slowest & most informative boot, slowest & taskbar-notifications-loaded desktop -- in the long run, everything reaches operating temperature, OS is fully online and ready for action. The wait is well worth it for me!
    "Take care of thy backups and thy restores shall take care of thee." Ben Franklin revisited.
    http://collegecafe.fr.yuku.com/forum...-Technologies/

  14. #13
    Star Lounger
    Join Date
    May 2010
    Location
    Cornwall UK
    Posts
    79
    Thanks
    5
    Thanked 24 Times in 19 Posts
    I’ve seen this a few times in the past and from my notes it is almost certainly a 'Wake on LAN' problem:

    Open ‘Device Manager
    Expand ‘Network Adapters’
    Right click your Ethernet Controller
    Choose ‘Properties’
    On the ‘Power management’ tab, uncheck ‘Allow the computer to turn off device to save power’
    On the ‘Advanced’ tab: make ‘Shutdown Wake’ value ‘off’ and ‘Wake up capabilities’ ‘none’
    Click ‘OK’

    If this doesn't nail it then also do it in the BIOS:
    Shutdown and enter the BIOS (often F2 or Delete)
    Change Network boot (often on the ‘Main’ tab) to ‘Disable’
    Save your changes (Usually F10)
    Restart the machine.

    Hope this may help.

    Cheers, Chris
    Remember rule #1: If it ain't broke, don't fix it!

    Industrial electrical engineer, running a system building/repair business in Cornwall UK, for the last 15 years.

    Built my first computer in 1978 - in the days when you had to hand-solder in all the components
    and 16k RAM was considered extravagant!

  15. The Following User Says Thank You to Chris Cooper For This Useful Post:

    cornfield (2015-03-05)

  16. #14
    2 Star Lounger
    Join Date
    Dec 2014
    Posts
    118
    Thanks
    22
    Thanked 1 Time in 1 Post
    Quote Originally Posted by Chris Cooper View Post
    I’ve seen this a few times in the past and from my notes it is almost certainly a 'Wake on LAN' problem:

    Open ‘Device Manager
    Expand ‘Network Adapters’
    Right click your Ethernet Controller
    Choose ‘Properties’
    On the ‘Power management’ tab, uncheck ‘Allow the computer to turn off device to save power’
    On the ‘Advanced’ tab: make ‘Shutdown Wake’ value ‘off’ and ‘Wake up capabilities’ ‘none’
    Click ‘OK’

    If this doesn't nail it then also do it in the BIOS:
    Shutdown and enter the BIOS (often F2 or Delete)
    Change Network boot (often on the ‘Main’ tab) to ‘Disable’
    Save your changes (Usually F10)
    Restart the machine.

    Hope this may help.

    Cheers, Chris
    Thank you very much. This was the solution. The first section, through Device Manager, was enough to stop the reboot.

    So thank you to each of you for your help. This is a useful thing to know for future problems.

  17. #15
    2 Star Lounger
    Join Date
    Dec 2012
    Location
    New Hampshire
    Posts
    133
    Thanks
    11
    Thanked 16 Times in 11 Posts
    I had this happen to me with a new computer a few years ago. When I got my new Dell desktop, it had a USB 3.0 card/port in the back. At that time, I didn't have any USB 3.0 devices, so I switched that card for a 5-port USB 2.0 card. That's seeminly simple hardware change is all it took for the computer to constantly restart. I had to pull the plug the moment it shut down. Maybe I could have made it work somehow, but nothing I tried fixed it until I switched the USB cards back to the original configuration. Just mentioned this to alert you to the possiblity that some seemingly unrelated hardware issue could be responsible.

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •