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2015-03-11, 21:30 #1
- Join Date
- Jan 2011
- Portland, OR
- Thanked 0 Times in 0 Posts
Outlook Express Won't Download Mail
My mom's WinXP clunker stopped downloading mail in Outlook Express. The dsl router lights flash indicating that it's downloading something but then it times out after 45 seconds or so and gives this error message:
"Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'email@example.com', Server: 'pop3.frontier.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F"
It will send mail, but not download it. I went to Frontier's support page and verified that the OE account is correctly set up according to their specs. Then I tried temporarily disabling Avast free edition antivirus but it still won't work.
She can still access her mail at Frontier's website (their webmail is actually through Yahoo mail) but she prefers OE...
I'm not sure what to try next.
2015-03-12, 06:25 #2
Computer Consultant/Technician since 1998 (first PC was Atari 1040STE in 1988).
- Join Date
- Jun 2014
- Queensland, Australia
- Thanked 307 Times in 267 Posts
Most common computing error is EBKAC: Error Between Keyboard And Chairback
AMD FX8120 (8-core @ 3.1GHz) CPU, Gigabyte GA-990FXA-D3 motherboard, 8GB (2x4GB) DDR3 1866MHz RAM, ATI-AMD Radeon HD6770 PCI-E VGA, 480GB Kingston SSD, 2TB Seagate SATA3.0 HDD, ASUS DVD/RW.
2015-03-12, 12:35 #3
Have you checked your ISP's service announcements for problems with the servers?