Page 1 of 6 123 ... LastLast
Results 1 to 15 of 81
  1. #1
    Star Lounger
    Join Date
    Feb 2010
    Posts
    96
    Thanks
    14
    Thanked 0 Times in 0 Posts

    KB3021952 & KB3032359 Repetitive 'Successful' Updates

    Patch Tuesday, Wednesday, Thursday ... the following updates have been reinstalled by Windows Update, each 'Successfully', but on 4 separate occasions commencing 11/03/2015 (Win7 Pro x64):

    Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3021952)
    Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3032359)

    Anyone know how to stop this, other than switching off Windows Updates ? TIA

    Dave.

  2. #2
    Star Lounger
    Join Date
    Feb 2010
    Posts
    96
    Thanks
    14
    Thanked 0 Times in 0 Posts
    1) Also reported here (unresolved):

    BleepingComputer - Windows update shows two updates need to be installed but already are (Mar 11 2015)
    http://www.bleepingcomputer.com/foru...ady-are/page-2

    2) I have spotted a near identical problem on another Win7 Pro x64 system:

    10 off 'successful' installations of this since 06/02/2015:

    * Security Update for .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2446710)

    5 off 'successful' installations of these since 11/02/2015

    * Security Update for Windows 7 for x64-based Systems (KB3004375)
    * Security Update for Windows 7 for x64-based Systems (KB3031432)
    Last edited by purdyd; 2015-03-13 at 05:44. Reason: Further reports

  3. #3
    Star Lounger
    Join Date
    Feb 2010
    Posts
    96
    Thanks
    14
    Thanked 0 Times in 0 Posts
    I've since tried the System Update Readiness Tool [+] on the latter system (550 MB download; took about 30 mins to complete installation and checking procedure), but Windows Update still shows these previously successful installations as 'Important' updates awaiting installation:

    * Security Update for Windows 7 for x64-based Systems (KB3004375)
    * Security Update for Windows 7 for x64-based Systems (KB3031432)

    Dave.

    [+] What is the System Update Readiness Tool?
    http://windows.microsoft.com/en-US/w...Readiness-Tool

    Fix Windows corruption errors by using the DISM or System Update Readiness tool [Hotfix KB947821]
    http://support.microsoft.com/en-us/kb/947821

  4. #4
    New Lounger
    Join Date
    Feb 2015
    Posts
    5
    Thanks
    4
    Thanked 0 Times in 0 Posts
    I am having the same type of problem (since 3/11/15).

    Here are the ones that install (repeatedly):

    KB3004375
    KB3031432
    KB3021952
    KB3032359

    I finally turned the auto-update feature off. However, when I do a manual check for updates, these numbers keep appearing for installation.

    I would greatly appreciate any advice / solutions.

    Thanks!

  5. #5
    Silver Lounger lumpy95's Avatar
    Join Date
    Feb 2013
    Location
    Mojave Desert CA
    Posts
    1,841
    Thanks
    258
    Thanked 174 Times in 147 Posts
    As to KB3021952,
    http://support.microsoft.com/en-us/kb/3021952
    Do you have the other updates required?
    "Updates 3036197 and 3023607 are installed automatically and transparently together with security update 3021952. Updates 3036197 and 3023607 will appear separately in the list of installed updates when it is viewed in the Add Remove Programs or the Programs and Features item in Control Panel.
    If you already have security update 3021952 installed, you will notice that security update 3021952 will be reoffered by Windows Update or by WSUS if updates 3036197 and 3023607 apply to your computer but were not installed. Installing three packages together will require only one restart."

  6. #6
    New Lounger
    Join Date
    Feb 2015
    Posts
    5
    Thanks
    4
    Thanked 0 Times in 0 Posts
    Hello,

    Yes, I do have 3021952 installed. I do not see 3036197 or 3023607, but if I understand correctly these are rolled into 3021952 and I would not see them listed separately?

    As for the others, here is the recap:

    Here are the ones that installed or request to install repeatedly:

    KB3004375 Installed twice, then I turned the auto-update feature off.

    KB3031432 Installed twice, then I turned the auto-update feature off.

    KB3021952 Installed once, then I turned the auto-update feature off. Received "new updates available" request for another install and I converted the second install request to "hidden".

    KB3032359 Installed twice, then I turned the auto-update feature off. Received "new updates available" request for another install and I converted the second install request to "hidden".

    Thank you!

  7. #7
    Super Moderator
    Join Date
    Aug 2012
    Location
    Durham UK
    Posts
    6,607
    Thanks
    147
    Thanked 869 Times in 831 Posts
    See if this MS Fixit will do anything for you. http://support.microsoft.com/en-us/kb/910339

  8. #8
    New Lounger
    Join Date
    Feb 2015
    Posts
    5
    Thanks
    4
    Thanked 0 Times in 0 Posts
    Thank you!

    I ran Fixit, but it did not detect any problems.

    However, after I ran it I tried another manual update and no updates were detected. So, that could be either good news or perhaps just a coincidence.

    I think I will switch back to auto-updates in a few day and see what happens.

  9. #9
    Super Moderator
    Join Date
    Aug 2012
    Location
    Durham UK
    Posts
    6,607
    Thanks
    147
    Thanked 869 Times in 831 Posts
    I have mine set to check but let me decide whether to download and install them as I like to know what its trying to give me.

    It sometimes includes the Bing Desktop - whatever that is which I hide whenever that is included, as well as one for IE 11 as I have an ISP e-mail conflict with that and have to run IE 10, but otherwise I usually let them all in.

  10. #10
    jwoods
    Guest
    This solution from one of the Microsoft support sites worked for me...

    1. Open a Command Prompt (Run as Administrator).

    2. Type: cd %windir% and press enter.

    3. Type: net stop wuauserv and press enter.

    4. Type: ren softwaredistribution softwaredistribution.old and press enter.

    5. Type: net start wuauserv and press enter.

    6. Type: Exit and press enter.

    7. Try installing the updates once again.

  11. #11
    Silver Lounger lumpy95's Avatar
    Join Date
    Feb 2013
    Location
    Mojave Desert CA
    Posts
    1,841
    Thanks
    258
    Thanked 174 Times in 147 Posts
    Yes, I do have 3021952 installed. I do not see 3036197 or 3023607, but if I understand correctly these are rolled into 3021952 and I would not see them listed separately?
    bob6060,
    According to the MS info that I pasted into post #5, you should see 3036197 and 3023607 listed separately. Looking in my control panel>programs and features>add/remove-installed updates, I see
    KB3023607 listed but not KB3036197 for some reason and I've had no problems with WUs so far.
    jwoods suggestion may be a good option for you to try.

  12. #12
    Super Moderator
    Join Date
    Aug 2012
    Location
    Durham UK
    Posts
    6,607
    Thanks
    147
    Thanked 869 Times in 831 Posts
    Renaming Softwaredistribution deletes the update history which can help with WUs.

  13. #13
    2 Star Lounger
    Join Date
    Jan 2010
    Location
    Los Angeles, California, USA
    Posts
    120
    Thanks
    0
    Thanked 4 Times in 4 Posts
    Quote Originally Posted by lumpy95 View Post
    bob6060,
    According to the MS info that I pasted into post #5, you should see 3036197 and 3023607 listed separately. Looking in my control panel>programs and features>add/remove-installed updates, I see
    KB3023607 listed but not KB3036197 for some reason and I've had no problems with WUs so far.
    jwoods suggestion may be a good option for you to try.
    KB3036197 applies to Windows 8.1 only, not for Windows 7.
    therefore you don't need KB3036197.

  14. #14
    Silver Lounger lumpy95's Avatar
    Join Date
    Feb 2013
    Location
    Mojave Desert CA
    Posts
    1,841
    Thanks
    258
    Thanked 174 Times in 147 Posts
    Quote Originally Posted by np-7930 View Post
    KB3036197 applies to Windows 8.1 only, not for Windows 7.
    therefore you don't need KB3036197.
    Ahh, I didn't see that in the KB3021952 article. Thanks

  15. #15
    jwoods
    Guest
    I have been able to re-create the issue on my Win7 Pro SP1.

    It appears that the Windows Update Cleanup add-on (which is checked by default) in the Disk Cleanup Wizard is causing the 2 KB's to repetitively show up after running a Disk Cleanup.

    As I posted above, running the 7 step process did eliminate it, but as soon as I ran a Disk Cleanup, they both showed up again in WU.

    The issue did not happen when running Disk Cleanup with Windows Update Cleanup unchecked, so at least on my system, there is a connection.

  16. The Following User Says Thank You to jwoods For This Useful Post:

    csmart4125 (2015-03-27)

Page 1 of 6 123 ... LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •