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  1. #1
    Star Lounger acbeaton's Avatar
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    Printer Driver Problem.

    Build 9926: I have two Epson AiO wireless printers. (One is a 6-cartridge photo printer kept for that purpose, the other a 4-cart. general purpose machine). Problem started a couple of days ago when both printers stopped printing. Windows reported them 'offline'. Both printers claim their network status is OK. Today I tried Windows 10 'Troubleshooting' and both were reported as having driver problems. I see elsewhere in the forum a report of networking problems and I wondered if this might be affecting my installation. I would be interested to know if anyone else is experiencing a similar problem.

    Both printers work perfectly in Windows 8.1.

  2. #2
    Super Moderator jwitalka's Avatar
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    Are the printers visible with File Explorer under the Network folder?

    Jerry

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  4. #3
    Star Lounger acbeaton's Avatar
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    Good question, Jerry, and simple answer. I was in 8.1 when I got your question... printers visible there. Restarted in 10 and there they weren't. Instead there was a message saying that network sharing was not activated.

    Problem solved... just like that!!!

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    Super Moderator jwitalka's Avatar
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    Great! I got the same message when I checked my Wireless printer in Windows 10. I think it might have been due to a recent update to Windows 10 but I'm not sure.

    Jerry

  6. #5
    Star Lounger acbeaton's Avatar
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    Thanks for that, I didn't think it was my fault - and so much for Windows 10 troubleshooting.

    Alistair.

  7. #6
    Super Moderator bbearren's Avatar
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    My network printer is Ethernet, but I'm running 10 via VM, so everything is pass-through on that end of things. I've been thinking of putting 10 on my Inspiron 580 that has Windows 7 Pro on it at present, but I think I'll wait a couple more builds, until 10 gets more mature before I install it in hardware.
    Create a fresh drive image before making system changes, in case you need to start over!

    "The problem is not the problem. The problem is your attitude about the problem. Savvy?"—Captain Jack Sparrow "When you're troubleshooting, start with the simple and proceed to the complex."—M.O. Johns "Experience is what you get when you're looking for something else."—Sir Thomas Robert Deware.
    Unleash Windows

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