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  1. #1
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    Shockwave Flash freezes Firefox

    I have been using Firefox for about six months because Internet Explorer kept freezing, but for the past few months Firefox is doing the same thing. I get the message: "Shockwave Flash may busy, or it may have stopped responding. You can stop the plug-in now or you can continue to see if the plug-in will complete." I have tried resetting Firefox, uninstalling Adobe Flash and then reinstalling it, setting the plug-in to ask to be activated, etc. Nothing seems to help. It is especially tiresome when I want to watch a video. Sometimes I wait it out and all of a sudden the video will play. When there is no video showing (on Facebook) I just "stop the plug-in" and things move on...until the next time. What else can I do. I have looked at the Mozilla problem-solving forums but have not found the right answer. My laptop is a Win 8.1 Toshiba Sattelite. Any help please?

  2. #2
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    See what the Anvi Browser Repair Tool can do for you. http://www.anvisoft.com/browser-repair-tool.html

    Clicking on the relevant icon in the left pane will show you its default repairs which you can edit for more or less repairs.

  3. #3
    New Lounger
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    I tried the Anvi Browser Repair Tool. Sorry, it's still happening. Anyone else?

  4. #4
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    Other browsers use aspects of IE so if that isn't right, that could have an effect on them.

    Run this MS Fixit to see if IE performs any better and then see if Firefox is still troublesome. https://support.microsoft.com/en-us/...d_safety/en-us

  5. #5
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    When I clicked on the link I saw this: "We're sorry, but your operating system is not supported by Microsoft Fix it at this time."

  6. #6
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    Wonder if it was the version of IE or yours being Win 8.1 that prompted that error, although I've seen it reported on earlier than Win 8.1

    Not sure if this one will run then should it be a WMP thing. https://support.microsoft.com/en-us/...zes_or_crashes

    This article could have some bits that could help, but resetting IE to defaults as well, is also a first step in trouble shooting IE. http://www.thewindowsclub.com/repair-internet-explorer

  7. #7
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    There's a new version of Shockwave Flash for FF out now, v17.0.0.134.

  8. #8
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    I had a similar problem with Flash and Firefox, and after some searching I fixed it by turning off "protected mode". You can do this by going to C:\Windows\System32\Macromed\Flash, and in there you should see a file called mms.cfg. Edit this file, and set Protectedmode=0. If you have a 64 bit system, also do the same in SysWOW64.

    There are several helpful sites out there. Some ideas in snipped/, and https://support.mozilla.org/en-US/kb...in-has-crashed, to name two of them.



    Mod EDIT: URL snipped uses downloads of dubious value: https://www.mywot.com/en/scorecard/Reginout.com
    Last edited by satrow; 2015-04-24 at 01:44. Reason: Removed URL.

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