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  1. #1
    Lounger
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    Can't reinstall OneDrive on Win7 machine

    I am a long time and often frustrated user of Live Mesh -> SkyDrive and now OneDrive on multiple computers. For no apparent reason, OneDrive closed over the weekend and desintalled itself on my Win 7-64 machine. I attempted to re-install but keep getting "OneDrive couldn't be installed Error code 0x800040ca0" which has been intermittently reported on the internet over the past year.

    I have attempted the following all to no avail:

    1. Install with Win XP compatibility
    2. Install with full admin privileges
    3. Opened software classes and CLSID permissions in registry
    4. Removed SkyDrive and OneDrive from registry


    OneDrive not listed in control panel Programs but in NOtifications it says "OneDrive is closing"

    Still receiving the same error.A

    Any help will be appreciated.

    Thank you!

  2. #2
    jwoods
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    I would do the following...

    1. Create a System Restore point.

    2. Download and run this Fixit from the Microsoft Fix it Solution Center to ensure that all bits from Live Mesh, Skydrive, and OneDrive have been removed (choose the uninstall option).

    https://support.microsoft.com/en-us/..._and_uninstall

    3. Reboot.

    4. Download a fresh copy of the OneDrive installer.

    https://onedrive.live.com/about/en-us/download/

    5. Right click on the installer program and select Run as Administrator.

    If you get errors again, check the Event logs to see if there is more information.
    Last edited by jwoods; 2015-03-25 at 00:06.

  3. #3
    Lounger
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    That is exactly my plan but I was waiting to see if there was any other option. Thanks for your help.

  4. #4
    Lounger
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    the Microsoft Fix-it solution didn't work because the OneDrive/SkyDrive apps were not listed and fix-it requires a product ID for unlisted applications which obviously I don't have.

    I went back to the install app and tried troubleshooting. After several combinations of options it seemed to work with Win XP compatibility which makes no sense, as I'm running Win 7 Prof. I think the problem is with the OneDrive upgrade app, as that when I receive the error.

    somehow I got it installed and working.

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