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  1. #1
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    sound shut off on Windows 7

    All of a sudden I have lost all sound on my Win 7 computer. Any suggestions to fix.

  2. #2
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    Click speaker icon. Uncheck Mute.

  3. #3
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    Speaker was not muted. Problem is deeper than that, but thanks for response.

  4. #4
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    It might help if you told us what you've tried then. Restarted computer, for instance?

  5. #5
    Super Moderator jwitalka's Avatar
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    Do you have a speaker icon in the system tray?
    Are your speaker connections good?
    In Control Panel > Sound, are the speakers selected as the playback device?
    In Device Manger, are there listings in Sound, Video, and Game Controllers with no errors?\

    Jerry

  6. #6
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    Have you downloaded anything recently or tried your restore points - also go into Device Manager and expand Sound, video and game controllers and check if there is a yellow alert, red cross or black downward arrow next to the sound device.

    The first two are usually driver problems and the black arrow is when the device has been disabled.

    Right clicking on the device and selecting Properties will give you its status under the General tab.
    Last edited by Sudo15; 2015-03-28 at 14:34.

  7. #7
    jwoods
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    You might try this Fixit from the Microsoft Fixit Solution Center...

    https://support.microsoft.com/en-us/mats/audioplayback

  8. #8
    WS Lounge VIP Calimanco's Avatar
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    If you have external speakers/subwoofer, have you accidentally pressed the off switch or turned off the volume? You wouldn't be the first to spend hours looking for a solution only to find that that was the cause.

  9. #9
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    Quote Originally Posted by BruceR View Post
    It might help if you told us what you've tried then. Restarted computer, for instance?
    The only thing I can think of is that I installed a headset microphone. Also, system restore failed. I tried to reboot...no help.

  10. #10
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    I unplugged the headphones and the sound is back. I think I used the wrong input line. Thanks for all the replies.

  11. The Following User Says Thank You to Userhoward For This Useful Post:

    Fascist Nation (2015-03-31)

  12. #11
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    Thanks Howard. I added that to my checklist of audio problem diagnostics. I know such an admission may seem embarrassing, but I can certainly see it easily being a common cause of audio issues. And it may quickly solve such issues for someone else in the future.

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