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2015-04-24, 05:26 #1
- Join Date
- Apr 2015
- Thanked 0 Times in 0 Posts
Outlook 2003 Address Book Corrupt
Hello all. I have purchased a new laptop running Windows 7. I still run Office 2003 and Outlook 2003. I use it as my front end to a web based mail service. I have installed Office 2003 with SP3 and it is all patched and matches the system that I am moving from.
The issue this time is that I see my emails and I see my contacts, but when I open a new message or respond to an old message and hit the TO or CC or BCC, I get the error that says “The address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved….”
There are no PAB files and I ran scanpst.exe on the PST file.
How do I repair this or make this work?
Thanks for you help
2015-04-24, 05:49 #2
- Join Date
- Jun 2011
- New England
- Thanked 705 Times in 620 Posts
Microsoft say this can be resolved for Outlook 2003 by removing and reinstalling the address book:
"The address list could not be displayed" error message when you use your Contacts to address a new message in Outlook (KB319901)
(and it has worked for at least a few people: Solved: Outlook 2003 address list will not display)