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  1. #1
    New Lounger
    Join Date
    Apr 2015
    Thanked 0 Times in 0 Posts

    Outlook 2003 Address Book Corrupt

    Hello all. I have purchased a new laptop running Windows 7. I still run Office 2003 and Outlook 2003. I use it as my front end to a web based mail service. I have installed Office 2003 with SP3 and it is all patched and matches the system that I am moving from.

    The issue this time is that I see my emails and I see my contacts, but when I open a new message or respond to an old message and hit the TO or CC or BCC, I get the error that says “The address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved….”

    There are no PAB files and I ran scanpst.exe on the PST file.

    How do I repair this or make this work?

    Thanks for you help

  2. #2
    Super Moderator
    Join Date
    Jun 2011
    New England
    Thanked 638 Times in 564 Posts
    Microsoft say this can be resolved for Outlook 2003 by removing and reinstalling the address book:

    "The address list could not be displayed" error message when you use your Contacts to address a new message in Outlook (KB319901)

    (and it has worked for at least a few people: Solved: Outlook 2003 address list will not display)


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