Results 1 to 6 of 6
  1. #1
    New Lounger
    Join Date
    Jun 2010
    Posts
    3
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Office 2013 shortcuts missing

    I'm running Win 8.1, and have had Office 2013 installed for a couple of years. Yesterday nearly all the Office shortcuts I had pinned to the Start page disappeared, and don't even show up in the Microsoft Office 2013 list on the 'Apps by name page'. I have found them and Office is still installed, but what caused them to disappear?

  2. #2
    New Lounger
    Join Date
    Jun 2010
    Posts
    3
    Thanks
    0
    Thanked 0 Times in 0 Posts
    I used the Control Panel program uninstall function to "Change" my install of Office and now all shortcuts are restored. I still wonder why they went away in the first place.

  3. #3
    Administrator
    Join Date
    Mar 2001
    Location
    St Louis, Missouri, USA
    Posts
    23,572
    Thanks
    5
    Thanked 1,057 Times in 926 Posts
    Have you installed any Office patches or new software recently?

    Have you run any malware scans?

    Joe

  4. #4
    Star Lounger Wiley's Avatar
    Join Date
    Mar 2013
    Location
    St. Louis, MO
    Posts
    72
    Thanks
    1
    Thanked 8 Times in 8 Posts
    in older versions of windows the icon cache could periodically get corrupted. off hand i don't remember how it got refreshed.

  5. #5
    Super Moderator jwitalka's Avatar
    Join Date
    Dec 2009
    Location
    Minnesota
    Posts
    6,792
    Thanks
    117
    Thanked 798 Times in 719 Posts
    The icon cache is in a different location in Windows 8 and 8.1. To reset the icon cache, see: https://neosmart.net/wiki/clear-icons-cache/

    Don't know if it will help in this case but its worth a shot.

    Jerry

  6. #6
    Star Lounger Wiley's Avatar
    Join Date
    Mar 2013
    Location
    St. Louis, MO
    Posts
    72
    Thanks
    1
    Thanked 8 Times in 8 Posts
    jwitalka - interesting link, thank you

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •