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Thread: Windows 8 restarts automatically
2015-05-13, 17:19 #1
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- May 2015
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Windows 8 restarts automatically
My PC's Windows 8 Pro kept on restarting by itself OR throughs a blue screen
Solution was to replace the memory.
I can claim from the insurance, but they need to know WHY this happened and why was replacing the memory (not the hard drive or motherboard) the solution.
Last edited by carolinbotha; 2015-05-13 at 17:20. Reason: Spelling error
2015-05-13, 17:36 #2jwoodsGuest
If you still have the blue screen dump files, there is a tool by Nirsoft called BlueScreenView that would show what was involved in the blue screen incidents.
Likewise, the Event Logs (if they have not been cleared) would have information that might be helpful.
I'm not sure that the insurance company could "interpret" them.
If you had a tech professional replace the memory, maybe get a statement from him.