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  1. #1
    New Lounger
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    Microsoft Word and file opening issue

    Windows 7 Home with MS Office 2007 installed. The issue is specific to


    WORD. If we open the WORD application and then navigate to a file, the


    file opens OK. If on the other hand, we navigate to a file, we get an


    error message...."There was a problem sending the command to the


    program." I've already researched the web for answers and tried 3


    different solutions offered to no avail. We did a repair via the


    Office CDs and that did not fix the problem.


    Here is another observation: If we navigate to an EXCEL file, EXCEL


    opens the file "DIRECTLY" with no problems. The EXCEL files are in the


    same folder as the WORD files. If we attempt to open a WORD file, we


    will get a USER ACCOUNT CONTROL window first and then the error


    message. The USER ACCOUNT CONTROL window does not appear when opening


    an EXCEL file.


    Looking at the Control Panel and Default programs, the DOCX and DOC


    extensions are all properly set to be opened by Microsoft Office 2007


    Word.


    Any ideas on how to solve this one will be appreciated. We have


    thought about reloading WORD but I frankly to not think this is an


    application problem. I believe this to be a file linkage to the


    program problem.

  2. #2
    Silver Lounger RolandJS's Avatar
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    Dec 2009
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    Tweaking.com's Windows Repairs (All in One)'s File Associations module might be all you need. If the program coughs up a few default checked boxes -- accept and run, best to run in Safe Mode with Networking.
    "Take care of thy backups and thy restores shall take care of thee." Ben Franklin revisited.
    http://collegecafe.fr.yuku.com/forum...-Technologies/

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