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  1. #1
    New Lounger
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    Windows XP installing new apps

    <img src=/S/headthrob.gif border=0 alt=headthrob width=15 height=15>
    I recently upgraded to XP Pro from 98 SE. Everything seems to be working OK. However, I decided to add a new user profile and now I have problems. The profile is fine except when I try to run certain programs that are already installed. When I try to run Office 2000 for example, it tells me I need to install the program. But of course it is installed. The really annoying thing is if I run Word 2000 as another user then it works fine under the new profile.

    What's the trick to getting the new profile to be able to access existing installed programs. Note that some programs already installed do work as expected!!!

    Confused.

  2. #2
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    Re: Windows XP installing new apps

    With the Office products you may need to do another install. When you upgraded you did not tell the OS (XP) that you were going to have multi users so the links are NOT in the ALLUSER profile. Also for each user, there is a short self install that setups all the links to the new user and different settings used within "Documents and settings".

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  3. #3
    Silver Lounger
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    Re: Windows XP installing new apps

    To avoid this kind of problems in the future:

    1. Always install new programs from your Administrator account (your first profile)

    2. Decline Autorun setup, then go to Control Panel (Start | Control Panel) and choose "Add and Remove Programs", then click "Add New Program" icon on the left pane and follow the wizard.

    This way your new program will be available for all users (profiles).

  4. #4
    New Lounger
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    Re: Windows XP installing new apps

    Thanks for your advice. Is it enough that I use a username with Administrator authority or do I have to install from the XP Administrator username?

    Given what you have advised me, how come some programs work OK? I will do as you advise, but I was curious as to why some apps worked OK.

    Regards,

  5. #5
    Silver Lounger
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    Re: Windows XP installing new apps

    1. Any profile that has Administrator privileges is good. FYI, any Windows NT, 2000 and XP installation has built-in "Administrator" account for administering the computer.

    2. Many programs have no customization settings and put nothing in "Current User" profile. Other programs put their customization settings into the file (usually with .ini extension) in their program folder, and thus they can be run from any user account. The purpose Office put its settings in each user profile is Microsoft wants Office remember each user preferences. But everything has the price

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