Results 1 to 3 of 3
  1. #1
    Bronze Lounger IanWilson's Avatar
    Join Date
    Dec 2000
    Location
    Bristol, United Kingdom
    Posts
    1,522
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Download problems (5.5)

    Having trouble with downloads, for instance trying to download an update to Zone Alarm, but it happens on other downloads too.

    If I try to get the download I want, I see a Quick Time logo in the middle of the screen, the progress bar moves along to the end, and then the Quick Time logo is replaced by an image of a broken film frame, then I get a message saying 'Quick Time is missing software required to perfrom this operation. Unfortunately it is not available on the Quick Time server'.

    I have tried (1) removing QT from the PC and then downloading and installing the latest version of it (2) changing as many file typesas I can find to be associated with Real Player instead of Quick Time player - all to no avail.

    Sometimes I can get round it by right clicking the link and using 'Save target as...' but not every download link seems to work like that.

    Any ideas.

    (PS - sorry if this is the wrong formum for this question.)

    Ian

  2. Subscribe to our Windows Secrets Newsletter - It's Free!

    Get our unique weekly Newsletter with tips and techniques, how to's and critical updates on Windows 7, Windows 8, Windows XP, Firefox, Internet Explorer, Google, etc. Join our 480,000 subscribers!

    Excel 2013: The Missing Manual

    + Get this BONUS — free!

    Get the most of Excel! Learn about new features, basics of creating a new spreadsheet and using the infamous Ribbon in the first chapter of Excel 2013: The Missing Manual - Subscribe and download Chapter 1 for free!

  3. #2
    Platinum Lounger
    Join Date
    Nov 2001
    Location
    Vienna, Wien, Austria
    Posts
    5,009
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Download problems (5.5)

    Have you tried using an alternate download product: such as <A target="_blank" HREF=http://www.getright.com/>getright</A>? I appreciate that this will not clean up IE, but - if loaded before you launch IE - it will offer to download for you. It is shareware - fully functional "nag"ware (as opposed to "limited time period trial"ware).

    HTH
    Grüße

  4. #3
    Bronze Lounger IanWilson's Avatar
    Join Date
    Dec 2000
    Location
    Bristol, United Kingdom
    Posts
    1,522
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Download problems (5.5)

    Thanks for the idea. I have upgraded to IE6 and it may be that this has solved it. - Ian

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •