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  1. #1
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    No menus visible (Word 2000 SR2)

    Word seems to be stuck in full screen mode.
    Hi there, first time of posting. A schoolteacher friend of mine has a problem which has got me stumped. Word appears to be in full screen mode. No menus or toolbars are visible. Using the Esc key doesn't bring them back. I've tried renaming normal.dot, I've tried looking in the Registry, he has tried reinstalling, but with no effect. I've even considered a keyboard fault with the Esc key, but that's not it. Can anyone suggest a solution, please? Thanks, Julian Godin.

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    Re: No menus visible (Word 2000 SR2)

    I have seen this before directly after a clean install. The menu bar in full screen mode tends to default to autohide. Have tried GENTLY moving the mouse up towards the top of the screen (until it goes off screen). That may bring the menu bar back.

    HTH
    Gre

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    Re: No menus visible (Word 2000 SR2)

    Julian,

    What happens if you try the following?:

    With Word open, press Alt+F11 - this will take you to the VB Editor.
    Look towards the bottom of the screen and see if there is a pane open with the title "Immediate". If there isn't, press Control+G to make the Immediate Window visible.

    Once it's visible, type the following in the Immediate Window:

    ActiveWindow.ActivePane.View = wdPrintView

    Then with the cursor at the end of that line, press Enter.

    - you can then return to Word by using Alt+F11 again, or simply by clicking on the "X" at the top right corner of the VB Editor to close it.

    Gary

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    Re: No menus visible (Word 2000 SR2)

    Thanks Gary, I'll pop round and try this. let you know how I get on later.

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    Re: No menus visible (Word 2000 SR2)

    Thanks for the suggestion. I tried this earlier, but no joy. Perhaps I'm not moving it slowly enough? I'll have another go.

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    Re: No menus visible (Word 2000 SR2)

    Hi Julian:
    One more thing to try. Tap the Alt key. This should bring up the menu bar & let you choose View/Normal. Of course, if it were that simple, Esc should also work. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

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    Re: No menus visible (Word 2000 SR2)

    Phil,
    Thanks, but this also doesn't work. We're about to give up, and reload Windows. Sledgehammer to crack a (very hard) nut, but desperation beckons. Thanks again, Julian.

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    Re: No menus visible (Word 2000 SR2)

    Gary,
    We tried this. Screen flickered as if it was working, but it didn't change the situation. I reckon that although it looks as if Word is in Full Screen mode, this may be deceptive, because this and some other tips should have cured the problem if this was the case. A friend has suggested the fault lies in the interface between Word and Windows. Whatever, we're about to give up, and reload Windows. Sledgehammer to crack a (very hard) nut, but desperation beckons. Thanks for your attention, Julian.

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    Re: No menus visible (Word 2000 SR2)

    No joy. We're about to give up, and reload Windows. Sledgehammer to crack a (very hard) nut, but desperation beckons. Thanks anyway, Julian.

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    Re: No menus visible (Word 2000 SR2)

    Julian

    I DO hope this means you've already tried:
    1. <LI>deleting Normal.dot; and, failing that, <LI>reinstalling Word - rather than the entire WIndows operating system. .
    If you so have, I do hope that you made a full back-up of all the releant files and wish you good luck with your reinstallation.
    Gre

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    Re: No menus visible (Word 2000 SR2)

    Julian,

    Here's another thing to try, if you haven't already taken the sledgehammer to your friend's PC <img src=/S/grin.gif border=0 alt=grin width=15 height=15>:

    Go to Start > Settings > Control Panel > Display > Settings tab. You should see a drop down list with Colors options such as 256, 16 bit, 24 bit etc. (the names of the entries in this list may vary depending on which operating system you're running on).

    Try changing the entry - for ex. if it's 16 bit change it to 256 colors, or try 24 bit.
    A longshot but possibly the problem is caused by your display adaptor; changing the setting might help in this case.

    Gary

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    Re: No menus visible (Word 2000 SR2)

    Julian:
    In addition to the other suggestions that have been recently made, check & see if there are any add-ins (I know you can't get to the Tools toolbar). Check in both these places & remove everything that you find. You can add them back in one at a time if that solves the problem.

    C:WINDOWSApplication DataMicrosoftWordSTARTUP
    C:Program FilesMicrosoft OfficeOfficeStartup

    These are the two places that you will generally find global add-ins.

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