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  1. #1
    2 Star Lounger
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    Trouble upgrading Windows 8.1 Home to 8.1 Pro

    Buy a key from Microsoft and do the download upgrade.
    I have done this a number of times before and it has never taken longer than 1 hour.
    Yesterday I wanted to upgrade my Toshiba laptop to Pro before windows 10 final release.
    Started the process like always and today 28 hours later the Adding features windows is still going.
    Looking at the Ethernet adapter status, I'm still downloading and the download account is only ~58 MB.
    My internet is a cable IP provider at 50 MB download and my other systems are working just fine.
    Windows will not let my stop or cancel the process. Can't decide if I should power off and start over or what.
    At the rate it is going, maybe it will finish in a week????
    I have turned off my Emsisoft virus protection, it had no affect.

    If any one has any suggestions, I'm all ears.

    Thanks

    RonB
    Last edited by RonB-TX; 2015-06-15 at 14:27.

  2. #2
    jwoods
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    Are you using the built-in Windows Anytime Upgrade, or something else?

  3. #3
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    I'm using the built in anytime upgrade.

  4. #4
    jwoods
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    Just to confirm...

    You are upgrading "like" versions...i.e. 64-bit Home to 64-bit Pro.

    You don't have any other security software running (firewall, anti-malware).

    You received an email with the upgrade license.

    You might also check the Windows Event Logs and see if Windows has logged any errors related to the download.

  5. #5
    2 Star Lounger
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    Firewall turned off.
    64 bit t0 64 bit.
    I got the email with the key.
    I will check the logs tomorrow.
    Everything that could slow it down has been stopped.

  6. #6
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    This morning the Message to reboot came up, so I rebooted.
    The Pro pack was not installed.
    After I do 18 normal updates I will try it again.
    I did check the system log files and found errors, have not gone online to check them out yet.
    And I cant view them now because of the updates I'm installing.
    More later.

  7. #7
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    After following Fred Langa's list on troubleshooting update problems and nothing fixed anything
    I did a windows refresh. After the refresh I installed 87 updates and retried the Pro upgrade.
    I now have 8.1 Pro installed.

    NOTE: The refresh will wipe out almost all installed programs.
    The only ones left were stand-alones that did not use the registry.
    So now I get to reinstall applications including some requiring registration.

    I spent the better part of 2 days on this before I made the choice to start over.

  8. #8
    jwoods
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    If you have a retail product disk, there is a nondestructive re-install method for Windows 8/8.1 that would have kept your applications and files intact...

    https://www.winhelp.us/non-destructi...8-and-8-1.html
    Last edited by jwoods; 2015-06-17 at 16:15.

  9. #9
    2 Star Lounger
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    A little late but good to know, I will keep a copy of the right up.

    Not all is bad. Learned some new things, got ride of the programs that I was going to uninstall and will end up with my PC setup the way I wanted it.

    Thanks for the info.

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