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  1. #1
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    Unhappy Eudora says pop.gmail ssl certificate invalid

    For years I have used Eudora as my email client, receiving and sending mail via several other servers including gmail, comcast, earthlink and others. As of two days ago, I am unable to download from gmail's pop server. I am still able to send using the smtp.gmail server and can both send and receive using all other servers.
    The ssl error shows only "unknown error". I show no untrusted certificates, and have verified all settings. Several other have reported the same problem on the Gmail Help Forum, but no help so far. Any ideas?
    All help will be appreciated.

  2. #2
    jwoods
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    You might take a look at this Google support post...

    https://productforums.google.com/for...il/LFHAZhX_gkw

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    crabby (2015-06-20)

  4. #3
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    See this post for information on testing the Google server.
    http://windowssecrets.com/forums/sho...=1#post1006774

    cheers, Paul

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    crabby (2015-06-20)

  6. #4
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    Quote Originally Posted by jwoods View Post
    You might take a look at this Google support post...

    https://productforums.google.com/for...il/LFHAZhX_gkw
    Thanks. That is my post. Unfortunately, the one response did not help.
    Thanks for trying, though.

  7. #5
    jwoods
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    Quote Originally Posted by crabby View Post
    Thanks. That is my post. Unfortunately, the one response did not help.
    Thanks for trying, though.
    When you cross-post in another help forum, include the link in your original post, so others know it is being worked on somewhere else.

    You should do the same in the Google Forum as well.

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    crabby (2015-06-20)

  9. #6
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    I tried the dotcom-monitor test and the test result was F, the error code Pop3 and the error code 404. Now if only I knew what any of that meant....

  10. #7
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    Thank you. I will from now on.

  11. #8
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    404 means page not found.

    Have you checked that POP3 is enabled on Gmail?
    1. Log in to Gmail.
    2. Click the Cog > Settings Forwarding and POP/IMAP.
    Check that POP is enabled.

    cheers, Paul

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    crabby (2015-06-20)

  13. #9
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    Yes, POP was enabled. But ......
    This morning a new untrusted certificate for pop.gmail appeared in my ssl cert list. I marked it as trusted and my email is now downloading. It was not the certificate referenced in the Eudora error message, and it was not in the certificated list as recently as last night. It's magic.
    Thank you for your help.

  14. #10
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    You should not need to add certificates to your trusted list - this usually indicates the certificate is not valid. It may be that your computer has not updated its root certificates so there is no trusted chain. To update your certificates see this link: https://support.microsoft.com/en-us/kb/2813430

    cheers, Paul

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  16. #11
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    G-mail Security Certificate Failures – Inbound downloads only

    Quote Originally Posted by crabby View Post
    For years I have used Eudora as my email client, receiving and sending mail via several other servers including gmail, comcast, earthlink and others. As of two days ago, I am unable to download from gmail's pop server. I am still able to send using the smtp.gmail server and can both send and receive using all other servers.
    The ssl error shows only "unknown error". I show no untrusted certificates, and have verified all settings. Several other have reported the same problem on the Gmail Help Forum, but no help so far. Any ideas?
    All help will be appreciated.
    As posted on this Google Forum:

    https://productforums.google.com/for...il/LFHAZhX_gkw

    I was soooo glad to see posts related to July 23 incoming G-mail account certificate failures.

    SORRY FOR THE LONG POST, but it may help other G-mail users.

    I SECOND THE STATEMENT ABOUT IT WOULD BE "NICE" IF GOOGLE/G-mail NOTIFIED US WHEN CHANGES HAVE BEEN MADE.

    G-mail Security Certificate Failures – Inbound downloads only

    I have done extensive Google searches regarding G-mail Security Certificate Failures FOR JULY OF 2015.

    NOTE: MY COMPUTER DATE/TIME IS CORRECT (AND AUTOMATICALLY UPDATED FROM THE INTERNET, INCLUDING DAYLIGHT SAVINGS TIME UPDATES).

    NOTE: AT ALL TIMES, *OUTBOUND* G-MAIL ACCOUNTS WORK, AS WELL AS G-MAIL WEB MAIL.

    All time references are to Central Daylight Savings Time (CDT).

    AS A FORMER INFORMATION TECHNOLOGY QUALITY ASSURANCE TESTER, I HAVE TO ASK WHAT HAS BEEN GOING ON WITH G-MAIL SECURITY CERTIFICATES FAILING/WORKING/FAILNG/WORKING ON JUJLY 15 and SINCE JULY 22 TO PRESENT DATE OF JULY 26th?

    What has G-mail changed in its (Equifax) Security Certificates IN THE MONTH OF JULY, that have caused my e-mail downloads to FAIL, even when I specify “YES” to trust the Certificate (see certificate copy-paste at bottom).

    I AM NOW DESPERATE – my G-mail downloads to my computer e-mail application have now been TOTALLY FAILING FOR ANY/ALL OF MY G-MAIL ACCOUNTSSINCE JULY 23, 2015. Yet, G-MAIL WEB-MAIL WORKS FINE (THANK GOODNESS!) FOR THOSE SAME ACCOUNTS.

    In JUST this month of July, 2015, I had G-mail certificate failures on July 15 that “fixed themselves”

    July 15

    NOTE: THESE G-MAIL FAILURES MAY HAVE RELATED TO COMCAST/ISP PROGLEMS

    09:15 a.m. G-mail accounts downloaded normally
    11:14 a.m. G-mail account downloads failed
    02:28 p.m. G-mail accounts downloaded normally

    This was my task status message at that time (NOTE THE CAUSE: [5]):

    "SSL Negotiation Failed. Certificate bad. Destination Host name does not match host
    name in certificate. But ignoring this error because Certificate is trusted. The connection
    with the server has been lost. Cause: [5]

    July 22

    12:23 p.m. All G-mail accounts downloaded normally
    12:55 p.m. Two primary G-mail accounts downloaded normally
    07:19 p.m. G-MAIL DOWNLOADS FAILING AGAIN
    09:00 p.m. Two primary G-mail accounts downloaded normally

    July 23

    06:42 a.m. Four primary G-mail accounts FAILED
    07:19 a.m. Two primary G-mail accounts CONTINUE TO FAIL (even after close/reopen of computer application)
    08:19 a.m. G-mail account downloads continue to fail
    09:10 a.m. 1 primary G-mail account WORKED!!! I DOUBLE CLICKED ON ERROR MESSAGE IN E-MAIL APPLICATION TASK STATUS – has not worked again
    04:22 p.m. Downloaded *227* e-mails from a single G-mail account
    5:07 p.m. 100% OF G-MAIL ACCOUNT DOWNLOADS WORKED
    10:08 p.m. 100% OF G-MAIL ACCOUNT DOWNLOADS FAILED

    This has been/continues to be my task status messages for all G-mail accounts (NOTE THE CAUSE: [200]:
    "SSL Negotiation Failed. Certificate bad. Destination Host name does not match host name in certificate. But ignoring this error because Certificate is trusted. The connection with the server has been lost. Cause: [200]

    Whenever I *check* e-mail for downloading e-mails to my computer e-mail application, YAHOO AND COMCAST WORK FINE, BUT 100% OF G-MAIL ACCOUNT DOWNLOADS FAIL, NO MATTER WHAT I HAVE “TRIED”, INCLUFING A COMPUTER RESTART.

    I am using OBSOLETE/UNSUPPORTED:

    1. Windows XP

    2. Eudora Version 7.0.0-Paid Mode [89] (WITH 73 *GIG* OF E-MAILS IN 5,768 MAILBOXES)

    However, those obsolete products have not been a problem UNTIL G-MAIL CHANGED “SOMETHING” IN ITS POP ACCESS TO DOWNLOAD G-MAIL ACCOUNT E-MAILS ON OR AROUND JULY 23, 2015. .

    CRITICAL QUESTION: WILL I NEED TO TERMINATE ALL G-MAIL E-MAIL ACCOUNT ADDRESSES/SUBSCRIPTIONS AND CHANGE THEM TO YAHOO?

    Any help would be greatly appreciated!!!!!!

    Funk4Crunk


    Certificate:
    Data:

    Version: 3 (0x2)
    Serial Number: 903804111 (0x35def4cf)
    Signature Algorithm: sha1WithRSAEncryption
    Issuer: C=US, O=Equifax, OU=Equifax Secure Certificate Authority
    Validity
    Not Before: Aug 22 16:41:51 1998 GMT
    Not After : Aug 22 16:41:51 2018 GMT
    Subject: C=US, O=Equifax, OU=Equifax Secure Certificate Authority
    Subject Public Key Info:
    Public Key Algorithm: rsaEncryption
    RSA Public Key: (1024 bit)
    Modulus (1024 bit):
    00:c1:5d:b1:58:67:08:62:ee:a0:9a:2d:1f:08:6d:
    91:14:68:98:0a:1e:fe:da:04:6f:13:84:62:21:c3:
    d1:7c:ce:9f:05:e0:b8:01:f0:4e:34:ec:e2:8a:95:
    04:64:ac:f1:6b:53:5f:05:b3:cb:67:80:bf:42:02:
    8e:fe:dd:01:09:ec:e1:00:14:4f:fc:fb:f0:0c:dd:
    43:ba:5b:2b:e1:1f:80:70:99:15:57:93:16:f1:0f:
    97:6a:b7:c2:68:23:1c:cc:4d:59:30:ac:51:1e:3b:
    af:2b:d6:ee:63:45:7b:c5:d9:5f:50:d2:e3:50:0f:
    3a:88:e7:bf:14:fd:e0:c7:b9
    Exponent: 65537 (0x10001)
    X509v3 extensions:
    X509v3 CRL Distribution Points:
    DirName:/C=US/O=Equifax/OU=Equifax Secure Certificate Authority/CN=CRL1

    X509v3 Private Key Usage Period:
    Not After: Aug 22 16:41:51 2018 GMT
    X509v3 Key Usage:
    Certificate Sign, CRL Sign
    X509v3 Authority Key Identifier:
    keyid:48:E6:68:F9:2B2:B2:957:4

  17. #12
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    What error messages do you get when attempting to download mail now?

    cheers, Paul

  18. #13
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    Quote Originally Posted by Paul T View Post
    What error messages do you get when attempting to download mail now?

    cheers, Paul
    Hi, Paul!

    Is your reply to my #11 post? If so, the error messages and the Certificate are posted in my lengthy post.

    I REMAIN DESPERATE to be able to download ANY inbound G-mail account.

    Both outbound G-mail and G-mail web mail continue to work fine.

    Funk4Crunk

  19. #14
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    It wasn't clear whether that was still the error message.
    The certificate information is incomplete, you haven't supplied the "Issued To" details.

    When a certificate does not match the web site you should not trust it. This usually means broken web server configuration, or a hacking attempt. Work out what is wrong and get the correct certificate.

    cheers, Paul

  20. #15
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    Quote Originally Posted by Paul T View Post
    It wasn't clear whether that was still the error message.
    The certificate information is incomplete, you haven't supplied the "Issued To" details.

    When a certificate does not match the web site you should not trust it. This usually means broken web server configuration, or a hacking attempt. Work out what is wrong and get the correct certificate.

    cheers, Paul
    Paul, you are the *only* person who has replied on 3 different forums. Thank you so much!

    This is the current error message:

    This has been/continues to be my task status messages for all G-mail accounts (NOTE THE CAUSE: [200]:
    "SSL Negotiation Failed. Certificate bad. Destination Host name does not match host name in certificate. But ignoring this error because Certificate is trusted. The connection with the server has been lost. Cause: [200]

    I totally understand about a *website* security certificate.

    However, this is G-mail security certificate error pops up *ONLY* downloading G-mail to my computer via Check Mail. Sending outbound G-mail and accessing G-mail web mail both work fine.

    I have continued to spend HOURS UPON HOURS researching G-mail inbound security certificate errors AND NOTHING WORKS.

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