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  1. #1
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    Is it possible to use senderís ID in a shared ID while replying?

    Hi Experts
    Is it possible that the senderís email ID reflects in From field of the outlook mail box instead of shared email ID of the shared mail box while replying to any email from the shared ID.
    Regards,
    JD

  2. #2
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    Yes.

    More information about the email software you are using and the shared account please?

    cheers, Paul

  3. #3
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    Hi Paul

    The email sorftware I am using is Outlook 2010. As per the shared account, I am part of 3 mailboxes, do you want me to share the common ID's of these accounts.

    Regards,
    JD

  4. #4
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    That's all we needed.

    I assume you have send on behalf rights for the shared mailbox, so you should see your details in the email, but a reply should go to the shared address. Is this what you are seeing?

    cheers, Paul

  5. #5
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    Hi PauL

    You are right I send the mails on behalf for the shared mailbox mail. When I reply or any one individual reply to any email instead of the shared ID in the FROM section should reflect individual's ID.

    Regards,
    JD

  6. #6
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    You need to send an email from an external address to the shared email, then reply and check what you get at the external email - use your gmail/other account to test.

    cheers, Paul

  7. #7
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    Hi Paul
    I think that I am making things complicated. Let me give you an example.
    Say, I am part of shared ID Abcd@*****.com. So I received all the emails which were sent to this ID. Now while replying back to each Email from this shared mailbox. When I click on reply-all option I get the shared ID that is Abcd@*****.com in the From section of the mail. What I am looking for instead of the shared ID reflects while replying back to such emails from the shared mailbox the individual who is replying to the mails his/her ID like in my case Jagdev@*****.com should reflect in the From section of the mail.
    Please let me know if I am still unclear with my requirement.
    Regards,
    JD

  8. #8
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    Ahh! You want to be the sender, not the shared mailbox. Have you tried clicking on From and choosing you?
    Try the same with a Forward - you will obviously have to re-enter the To address.

    cheers, Paul

  9. #9
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    Hi Paul

    Yes, you are correct. In normal scenerio I have to change it manaully. Is there anyway to make it automate.

    Regards,
    JD

  10. #10
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    Not that I know of.

    cheers, Paul

  11. #11
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    As long as your real account is the default account this should help:

    Go to Outlook Options | Mail | Send messages. Select "Always use the default account when composing the messages".

    Joe

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