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  1. #1
    Lounger d1hartman's Avatar
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    Windows Repair Disc has stopped working

    I've been trying, unsuccessfully, to create repair disks for my Lenovo running Windows 7 Professional 64 bit.
    If I click check online for a solution, I get no solution, and no help at all.
    I've copied the "problem details" below:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: recdisc.exe
    Application Version: 6.1.7601.17514
    Application Timestamp: 4ce7990e
    Fault Module Name: ole32.dll
    Fault Module Version: 6.1.7601.17514
    Fault Module Timestamp: 4ce7c92c
    Exception Code: c0000005
    Exception Offset: 000000000001247b
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional Information 1: 113d
    Additional Information 2: 113d932c5fffcc5975af86f3d0a61a14
    Additional Information 3: ffbc
    Additional Information 4: ffbc0b00da4c811dd45e39edaa5529f9

    recdisc.exe apparently does exist:
    Volume in drive C has no label.
    Volume Serial Number is 2680-D524

    Directory of c:\Windows\System32

    11/20/2010 23:25 238,080 recdisc.exe
    1 File(s) 238,080 bytes

    Directory of c:\Windows\winsxs\amd64_microsoft-windows-recdisc-main_31bf3856ad364e35_6.1.7601.17514_none_e2a1ffe0 ca40cff2

    11/20/2010 23:25 238,080 recdisc.exe
    1 File(s) 238,080 bytes

    Total Files Listed:
    2 File(s) 476,160 bytes
    0 Dir(s) 94,163,746,816 bytes free

    Running recdisc.exe from an elevated command prompt just gives the same results.
    Does anyone know how to fix this problem?
    Attached Images Attached Images

  2. #2
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    I'm not sure if this Hotfix is applicable in this case for you to try https://support.microsoft.com/en-us/kb/2541119 but should it be a 3rd party program conflicting which I've seen from Googling this problem, see if you can create a Repair disk in a clean boot. https://support.microsoft.com/en-gb/kb/929135

  3. #3
    Silver Lounger RolandJS's Avatar
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    Sudo15, can OP make repair/rescue DVD from Safe Mode with Networking, or, just Safe Mode?
    "Take care of thy backups and thy restores shall take care of thee." Ben Franklin revisited.
    http://collegecafe.fr.yuku.com/forum...-Technologies/

  4. #4
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    Quote Originally Posted by RolandJS View Post
    Sudo15, can OP make repair/rescue DVD from Safe Mode with Networking, or, just Safe Mode?
    Hi Roland - I'd already thought of that as a means to isolating all 3rd party programs because in my Google travels, Box Sync or another program had caused the conflict and uninstalling those had resolved the problem.

    One other had found moving "the hidden c:\recovery file to a flash drive" had sorted it and the assumption was a corrupt Recovery folder, but was vague how this folder was found.

    I checked out Safe Mode on mine and found the option isn't available and with not knowing what d1H has installed, suggested the clean boot as the next best option.

    I've seen where a problem with ole32.dll has required at least a repair install, but that was because Windows had reported it as missing and a sfc /scannow was unable to fix it.

    Running the elevated command regsvr32 ole32.dll may re-register it but I'm not hopeful that would do it.

    It would probably have been a lot easier to resolve if this computer had been a Dell as it is a known problem with those.
    Last edited by Sudo15; 2015-06-30 at 04:19.

  5. #5
    WS Lounge VIP Coochin's Avatar
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    Sounds to me like OP might have corrupted/missing system files.

    OP should run:

    sfc /scannow

    preferably from an administrator-level ("Run as Administrator") Command Prompt (enter "cmd" in the Start/Search box, right-click "cmd" [under Programs] then left-click "Run as Administrator" - or go to Start\All Programs\Accessories, right-click "Command Prompt" then left-click "Run as Administrator" ).

    Post back with the results of the sfc scan.
    Computer Consultant/Technician since 1998 (first PC was Atari 1040STE in 1988).
    Most common computing error is EBKAC: Error Between Keyboard And Chairback
    AMD FX8120 (8-core @ 3.1GHz) CPU, Gigabyte GA-990FXA-D3 motherboard, 8GB (2x4GB) DDR3 1866MHz RAM, ATI-AMD Radeon HD6770 PCI-E VGA, 480GB Kingston SSD, 2TB Seagate SATA3.0 HDD, ASUS DVD/RW.

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