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  1. #1
    New Lounger
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    Exclamation Still no Win 10 app

    I am sorry if there is another thread on this. I couldn't find it. I have a Dell 8.1. I have never gotten the Win 10 app. Dell support went through all the troubleshooting and found no reason for this. I have all the updates. I have OEM and it says it is registered. I have followed everything ever posted on how to get the app. NOTHING!! What next????
    May you be blessed today,

    Karen

  2. #2
    Administrator
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    Did you get the Win 8.1 Update installed in May or June of 2014 - Windows 8.1 Update (KB2919355)?

    Joe

  3. The Following User Says Thank You to JoeP517 For This Useful Post:

    kedwards138 (2015-08-25)

  4. #3
    Super Moderator jwitalka's Avatar
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    You can also try to upgrade via the Windows 10 download site here:
    https://www.microsoft.com/en-us/soft...load/windows10

    Jerry

  5. The Following User Says Thank You to jwitalka For This Useful Post:

    kedwards138 (2015-08-25)

  6. #4
    New Lounger
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    I contacted Dell support again and they downloaded windows 10 on my computer. It is up and running just fine. Thanks to all who responded.
    May you be blessed today,

    Karen

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