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  1. #1
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    Exclamation Friend upgraded Win 7 to Win 10, then went back to Win 7 only to get a serious warning

    The warning was that his version of Win 7 wasn't an authorized one, and he should "Click here" to get it authorized. I told him that that sounded like a possible scam. In fact, should he be able to convert back to Win 7 without getting such a warning?

    Thanks

  2. #2
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    More details about the message and what happens when you click the link please.

    cheers, Paul

  3. #3
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    Quote Originally Posted by Paul T View Post
    More details about the message and what happens when you click the link please.

    cheers, Paul
    I warned him that he shouldn't click the link. I'll get the details about the message from him, and post them tomorrow.

  4. #4
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    If it had not been a genuine copy then he wouldn't have gotten the free upgrade to Win 10.

    When he goes Start - types activate windows and presses enter, what does it return ?

    Should the Licence Store have become corrupt then in an elevated command prompt he could try these commands to rebuild it.

    net stop sppsvc
    (wait until the service has stopped before entering the following lines)

    CD %windir%\ServiceProfiles\NetworkService\AppData\Ro aming\Microsoft\SoftwareProtectionPlatform

    REN tokens.dat tokens.bar

    net start sppsvc

    slui.exe

    After a couple of seconds the Windows Activation dialog will appear.

    You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.

    If you are asked for your Key, use the one on the COA sticker on the machine's case.

    Then reboot.

    There's also a MS Fix it if your friend needs to try should another problem have generated the error message.

    https://support.microsoft.com/en-gb/kb/2230957
    Last edited by Sudo15; 2015-08-09 at 06:36.

  5. #5
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    Post Link agout illegit Win 7

    Quote Originally Posted by Paul T View Post
    More details about the message and what happens when you click the link please.

    cheers, Paul
    ----------------------------------------------------------------------
    "windows activation

    windows is not genuine

    your computer might be running a counterfeit copy of windows

    (arrow) get genuine now

    (arrow) ask me later"

    -----------------------------------------------------------------------

    I will now proceed to click the link.

    moopperson

  6. #6
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    @Sudo15 - My friend, moopperson, is a bit bewildered by your post, but I think he'd give your "When he goes Start - types activate windows and presses enter, what does it return?" a try. Where does he type "activate windows"? In the "Search programs and files" search box? And by "What does it return?" do you mean what happens or what msg does he get?

    Thanks
    Last edited by 7zuki; 2015-08-11 at 00:18. Reason: misspelling

  7. #7
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    Start > Run. Or press Win R.
    Type: cmd
    Press Enter.
    Type: slmgr /dli
    Tell us what you get in the pop up window.

    cheers, Paul

  8. #8
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    Quote Originally Posted by 7zuki View Post
    @Sudo15 - My friend, moopperson, is a bit bewildered by your post, but I think he'd give your "When he goes Start - types activate windows and presses enter, what does it return?" a try. Where does he type "activate windows"? In the "Search programs and files" search box? And by "What does it return?" do you mean what happens or what msg does he get?

    Thanks
    Yes

    I think it was a Custom install I tried on one of my machines using the vendor's generic product key as displayed by Belarc to activate and wondered why I was no longer getting the GWX icon after installing all of the updates.

    I then remembered that one of the requirements is that it needs to be a genuine install, so typed activate windows into the Search programs and files box and it returned a message that the key was invalid.
    Last edited by Sudo15; 2015-08-11 at 05:42.

  9. #9
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    Quote Originally Posted by Paul T View Post
    Start > Run. Or press Win R.
    Type: cmd
    Press Enter.
    Type: slmgr /dli
    Tell us what you get in the pop up window.

    cheers, Paul
    win7 oem slp
    7qjb7
    notification
    0xc004F057

  10. #10
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    You have an OEM version so you should have a sticker on the PC with the license number.
    You can use SLMGR to add your key. You need to run with admin access, right click on the Command Prompt icon.
    slmgr /ipk xxxxx-xxxxx...

    Ultimately you may need to ring MS.

    cheers, Paul

  11. #11
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    Quote Originally Posted by Paul T View Post
    You have an OEM version so you should have a sticker on the PC with the license number.
    You can use SLMGR to add your key. You need to run with admin access, right click on the Command Prompt icon.
    slmgr /ipk xxxxx-xxxxx...

    Ultimately you may need to ring MS.

    cheers, Paul
    Hi Paul,

    I just got off the phone with moopperson. Following your instructions he succeeded in using SLMGR to add his product key. Then I had him redo the slmgr /dli command hoping that he'd get what I get: bottom line, "License status: Licensed". But no, he got something similar to what he got before except that the last line said, "time limit exceeded" or words to that effect. So now he should call MS? I got him the main number, 425-882-8080. He used it and asked for Windows Support, gave his name and phone, and was told they'd call him in 257 minutes.

    Much later: MS telephone support turned out to be excellent (and free). My friend's PC is now back to the state it was in before he was tempted into upgrading to Win 10.

    Our thanks to both you and Sudo15.

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  13. #13
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    I like a happy ending

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