Results 1 to 5 of 5

Thread: upgrade problem

  1. #1
    New Lounger
    Join Date
    Nov 2014
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts

    upgrade problem

    Hi.
    I have not been getting the windows update icon on bottom right hand corner, so went to microsoft website and downloaded the media creation tool.
    I have tried twice to download, and then ran it.
    works ok for a while but get a message on screen (failed on second reboot) then it reverts back to windows 8.1.
    Any idea how to fix.
    Thanks.

  2. #2
    WS Lounge VIP
    Join Date
    Dec 2009
    Location
    Earth
    Posts
    8,203
    Thanks
    49
    Thanked 989 Times in 919 Posts
    What error message?

    cheers, Paul

  3. #3
    New Lounger
    Join Date
    Nov 2014
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts
    no message with a error code, just says windows 10 failed and is restoring previous version of windows.

  4. #4
    WS Lounge VIP
    Join Date
    Dec 2009
    Location
    Earth
    Posts
    8,203
    Thanks
    49
    Thanked 989 Times in 919 Posts
    Check Event Viewer for the error messages.

    cheers, Paul

  5. #5
    WS Lounge VIP Calimanco's Avatar
    Join Date
    Dec 2009
    Location
    UK
    Posts
    723
    Thanks
    1
    Thanked 146 Times in 132 Posts
    I'm not sure that Event Viewer will show anything as the OS is reverting to a point before anything happened.
    I've had success by downloading the .ISO and installing from the DVD from within Windows when a direct download has failed. You should first check for driver updates and updates for installed programs then remove any programs you don't use to minimise possible incompatibility problems.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •