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  1. #1
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    This program will not run while system debuggers are active

    We have 2 computers that are running Windows 10 and we have a problem! For many years, we have been using a program called http://www.messagepal.com. That program does not work in Windows 10. Both computers give me this error (see attached screenshot). Any ideas? I have tried this option https://support.microsoft.com/en-us/kb/188296 to no avail. I checked this option https://forums.techguy.org/threads/d...ssages.795965/ and debug is not checked, however, 'Debug port' is selected under Global debug settings, but is greyed out. It is that way on my Windows 7 machine though with no problems.

    We use this program a lot so I need to figure it out before we upgrade all the computers.

    MessagePalError.png

  2. #2
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    Have you contacted Messagepal support to see if it is Windows 10 compatible?

    Joe

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    I just sent them a message.

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    I sent them a second message with no reply and can't find a phone number on their website. Is there a way to see what files or .dll's are being used by a program? I am using https://technet.microsoft.com/en-us/sysinternals/bb896653.aspx but I guess I don't know how to use it. All I can see is the MessagePale.exe file.

  5. #5
    Silver Lounger lumpy95's Avatar
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    That is some pretty outdated software. The last revision was in March 2006. According to their specs info, XP was the last OS they supported. I highly doubt that you will get it running on Win 10 but you may be able to find a support forum for messagepal to see if anyone else has had any luck with it. Good luck.
    messagepal 1.JPG
    Last edited by lumpy95; 2015-09-14 at 16:31.

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    @79schultz

    In the view menu for process explorer turn on the bottom pane. Then click on the process you wish to explore. The bottom pane will fill with lots of information.

    Joe

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    lumpy95, I've kind of wondered about that myself, but we really like it as an intra-office 'secure' way of instant messaging. It only stays on the LAN.

    JoeP517, below is what it shows. I did a little digging and did find some references to ntdll.dll but haven't figured out completely what it was referencing it for.


    Type Name
    Desktop \Default
    Directory \KnownDlls
    Directory \KnownDlls32
    Directory \KnownDlls32
    Directory \Sessions\1\BaseNamedObjects
    File C:\Windows
    File C:\Program Files (x86)\MessagePal
    File C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.10532.0_none_811719 ae6c483ef4
    File \Device\DeviceApi
    File \Device\CNG
    File \Device\KsecDD
    File \Device\Nsi
    File C:\Windows\Fonts\StaticCache.dat
    Key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options
    Key HKLM\SYSTEM\ControlSet001\Control\SESSION MANAGER
    Key HKLM\SYSTEM\ControlSet001\Control\Nls\CustomLocale
    Key HKLM\SYSTEM\ControlSet001\Control\Nls\Sorting\Vers ions
    Key HKLM
    Key HKLM\SYSTEM\ControlSet001\Control\NetworkProvider\ HwOrder
    Key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options
    Key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\DllNXOptions
    Key HKLM\SYSTEM\ControlSet001\Services\WinSock2\Parame ters\Protocol_Catalog9
    Key HKLM\SYSTEM\ControlSet001\Services\WinSock2\Parame ters\NameSpace_Catalog5
    Key HKCU\Software\Classes
    Key HKLM\SYSTEM\ControlSet001\Control\Nls\Locale
    Key HKLM\SYSTEM\ControlSet001\Control\Nls\Locale\Alter nate Sorts
    Key HKLM\SYSTEM\ControlSet001\Control\Nls\Language Groups
    Mutant \Sessions\1\BaseNamedObjects\3F8:AFD1F005D
    Mutant \Sessions\1\BaseNamedObjects\3F8:AFD1F005D
    Mutant \Sessions\1\BaseNamedObjects\MSCTF.Asm.MutexDefaul t1S-1-5-21-1691830371-3718757139-271380766-1000
    Process MessagePal.exe(2852)
    Section \Sessions\1\BaseNamedObjects\LSI-2E86AA01
    Section \Sessions\1\BaseNamedObjects\5209F20E::SharedIndex Info
    Section \Windows\Theme1917083880
    Section \Sessions\1\Windows\Theme1354233970
    Thread MessagePal.exe(1016): 3268
    Thread MessagePal.exe(1016): 3268
    Thread MessagePal.exe(1016): 1452
    WindowStation \Sessions\1\Windows\WindowStations\WinSta0
    WindowStation \Sessions\1\Windows\WindowStations\WinSta0

  8. #8
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    The plot thickens......I just upgraded my Dell Precision T1700 to Windows 10 Pro and it works on mine, but not the Optiplex computers. We had decided we were going to abandon MessagePal and go with Lan Messenger http://lanmsngr.sourceforge.net/ as it does work on Windows 10. We had it installed on a mix of Windows 7 and Windows 10 with no problems.

    Out of curiosity, I'm going to run the program from www.tweaking.com on one of the other Windows 10 machines (Optiplex) and see if that fixes anything. I had to run that before I could upgrade my Precision machine.

  9. #9
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    Another observation: My test PC recently installed the Windows Insider Preview version 10457. MessagePal now works on that machine, after enabling UDP port 8473 found in these instructions Firewall changes. I am suspicious that Microsoft has a system debugger running in their Threshold 1 release to report bugs back to their development team and that debugger is what MessagePal doesn't like. I'm not knowledgeable enough to figure out what that would be, but that's what it looks like to me.

  10. #10
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    More debugging and instrumentation enabled in the Insider Preview versions than the release.

    Joe

  11. #11
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    Problem solved!!! Messagepal works in Windows 10!!!!

    Quote Originally Posted by JoeP517 View Post
    More debugging and instrumentation enabled in the Insider Preview versions than the release.

    Joe
    Ok here is what you need to do
    1.start/control panel/ windows firewall/ allow an app or feature through windows firewall
    2.click on 'change settings' - now the gray box on the bottom 'allow another app' lights up -click on it
    3.in the browse area- browse for your messagepal that you downloaded and click on it.
    That should do it!

  12. #12
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    I'm sorry to say, that didn't do it for me. Interestingly, on the latest Insider version, MessagePal works, but I have to wait 2-3 minutes after startup before it works. If I try to open it on startup I get the message about the debugger.

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    MessagePal -- Same problem

    Hi there,

    Im having the same problem with MessagePal. I get the debugging error. I have used this software for years... I need to have it run on my new windows 8 computers. What was your final resolution, was it just installing windows 10? I would hate to do that, but Im running out of options. Damm, I wish this software was still supported. All these years and there is no messaging system like this one.

    Any help would be helpful
    Thanks a million

  14. #14
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    VERY temporary solution/Interesting coincidence

    Quote Originally Posted by Olman Mata View Post
    Hi there,

    Im having the same problem with MessagePal. I get the debugging error. I have used this software for years... I need to have it run on my new windows 8 computers. What was your final resolution, was it just installing windows 10? I would hate to do that, but Im running out of options. Damm, I wish this software was still supported. All these years and there is no messaging system like this one.

    Any help would be helpful
    Thanks a million

    This could be a fluke, but while on the path to a replacement for MessagePal I installed another piece of software called SideNotesIM. To my surprise, MESSAGEPAL STARTED WORKING AGAIN!

    Still very interested in the new program, I kept it installed as a trial while keeping MessagePal in full function with the rest of our office. Having believed that the problem had been fixed (and with our office being resistant to change), I uninstalled SideNotesIM and "poof", back to the same problematic error message!

    I'm not trying to promote this other software nor step on any toes, but the solution to this problem (and future Intra-Office Chat programs, I imagine) is somewhere here. This program is possibly opening up a port on the computer? Perhaps some kind of network driver installed? Ultimately I'll either have to keep Win 7 or look for another program.

    Just thought I'd share my findings. Can anyone else verify this?

    JohnnyKA

  15. #15
    Super Moderator Rick Corbett's Avatar
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    Quote Originally Posted by 79schultz
    Is there a way to see what files or .dll's are being used by a program?
    Try the free utility Dependency Walker 2.2. In my opinion it's easier to use than ProcMon for just finding out what's needed/called by a main executable.

    Hope this helps...

    EDIT: Unfortunately, whilst Dependency Walker does show what MessagePal.exe uses, the 2 errors and 1 warning gave no further helpful information.
    Last edited by Rick Corbett; 2016-01-21 at 13:46.

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