Results 1 to 13 of 13
  1. #1
    New Lounger
    Join Date
    Jul 2001
    Posts
    11
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Errors when working with unprot and protctd sectns (Word97 SR-1)

    Fellow Guru's;
    I've had this problem for quite some time now. The document I designed is used as a template that is standard to fill out after a visit to a client. It informs them of things they need to correct before our next visit. The document begins with form-fields (that are protected) in which they can enter their name, tab to the date, tab to other things and such. These form fields are then pasted as links onto the headers of each of the following pages, this way their info will be atop each page that the client recieves.
    After this they have an unprotected section in which the user can type comments. These comments can go on forever, but we've found that if they go on for over four lines, the next page remains blank (aside from the header of the form-field links). The sections then move back to protected and there are more form-fields and some legal information that we don't want the agents to be able to mess with (our lawyers would kill us). The docment then moves to an unprotected section of cells that the user can tab through and add dates, items that need correcting, etc.
    The user then prints it, signs it, and mails it.

    Here's the main problem. Sometimes the agents are getting error-link messages on the links from the form-fields ... i belive this is an error to the way they are saving the document, it's very irritating because i cannot get this problem to reproduce itself. It always works fine for me. A ghost-problem, if you will.
    The second major problem is the comments section. The entire document is standard about 2 pages; however, (as I mentioned before) if the user adds too many lines in the comments section, it forces the sections that would be on page two down to page 3, leaving page 2 blank except for the header. This is very irritating because we don't want a blank page here.
    Are there any ideas as to what I am doing wrong with this? Or any questions that I could clear up. I know this is sort of a scatter-brained post. Please reply, this has been giving me greif for about 6 months now. I'd like to fix this before the end of January if at all possible.

    Thanks,
    Happen609

  2. #2
    New Lounger
    Join Date
    Jul 2001
    Posts
    11
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Errors when working with unprot and protctd sectns (Word97 SR-1)

    Thanks for the reply. Yes, all of the sections have continuous section breaks... which adds to my confusion. Any clue why it does that? ... Also, I was playing with bookmarks and I'm having some problems. Are bookmarks to be used in separate documents linking them together, or are they to be used as links (identical to the original bookmarked form-field) throughout the same document. In other words if I type my Name in the name field, I want that name to appear in the same document at each spot I place a bookmark. Merge stuff wont work because I am not using a separate document to define the fields. It is all in a single document.

    -Happen609

  3. #3
    Uranium Lounger
    Join Date
    Dec 2000
    Location
    Los Angeles Area, California, USA
    Posts
    7,453
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Errors when working with unprot and protctd sectns (Word97 SR-1)

    I'm not sure why your getting a blank page. Take a look at the properties for the paragraphs (page break before, keep with next, etc.). Perhaps you could attach such a document to a post, after changing the names, etc. to something fictitious.

    I was referring to bookmarks that are used in the same document. When you have form fields, they are bookmarked. Text form fields by default are Text1, Text2, etc. Probably better to give them a descriptive name in the template (e.g. Name, DOB, etc.). Then the REF field in the template will look like this:

    { REF Name } or { REF DOB }, etc. You can use REF fields in every place you want the original bookmarked text to appear. You DON'T repeat the bookmark where you want the text to reappear (in fact, you can't; you can only have one bookmark with a given name in the same document)--you repeat using a REF field! In the bookmarked form field, right click & choose Properties. Then tick the "calculate on exit" box so that the REF fields will update immediately.

  4. #4
    New Lounger
    Join Date
    Jul 2001
    Posts
    11
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Errors when working with unprot and protctd sectns (Word97 SR-1)

    Phil,
    Okay, the REF fields are EXACTLY what I need. I tried inserting them, but they don't every change from { REF Name } to the actual bookmark Name. Is there a special way to insert the REF fields? They don't update even when I print-preview or print. The REF fields also don't allow me to toggle, so I think I'm doing it wrong. I really appreciate the help. Thanks!

    -Happen609

  5. #5
    Uranium Lounger
    Join Date
    Dec 2000
    Location
    Los Angeles Area, California, USA
    Posts
    7,453
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Errors when working with unprot and protctd sectns (Word97 SR-1)

    Hi Happen:
    Just to clarify.
    1. You insert a REF field by pressing Ctrl+F9 to get curly brackets. You can't type the brackets. You could go to Insert/Fields... & then look for the REF field, but that's the long way. After inserting the brackets, type so it reads:

    { REF bookmarkname }

    where bookmarkname is the name of your bookmark. Look at the properties for the actual form field (i.e. the original name form field). You will see the bookmark name of the form field. The default is Text1, etc., but if you rename it to "name" (no quotes), then the REF field should say { REF name }

    2. If you are only seeing { REF name } & not the contents of the field, press Alt+F9. That shortcut key switches between viewing field codes & their results. IF the field disappears, select the field & press F9 to update it.

    Hope this helps.

  6. #6
    Silver Lounger Charles Kenyon's Avatar
    Join Date
    Jan 2001
    Location
    Sun Prairie, Wisconsin, Wisconsin, USA
    Posts
    2,048
    Thanks
    124
    Thanked 119 Times in 116 Posts

    Re: Errors when working with unprot and protctd sectns (Word97 SR-1)

    One other thing to do is check the "calculate on exit" property for your source formfields. It should be checked.

    The name is the name assigned (by the computer or by you) to your formfields, you don't need to add an additional bookmark name. So, if the field for your client's name is named ClientName, your Ref field would look like { REF "ClientName" }. Remember that you must use Ctrl-F9 or some other Word command to get the {} braces; you can not just type them in. If your field names are showing instead of the results of the fields, press Alt-F9 to toggle the display of field codes.

    For more on forms, follow the links at <A target="_blank" HREF=http://www.addbalance.com/word/wordwebresources.htm#Forms> Word Web Resources - Forms</A> (addbalance.com/word/wordwebresources.htm) especially Dian Chapman's series of articles.

    Hope this helps,
    Charles Kyle Kenyon
    Madison, Wisconsin

  7. #7
    New Lounger
    Join Date
    Jul 2001
    Posts
    11
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Errors when working with unprot and protctd sectns (Word97 SR-1)

    Thank you both guys. I've figured out the REF thing. It is working great and I shouldn't be recieving anymore invalid link errors. However, there was still one other major problem with the document. If you recall from the original post in this thread, I mentioned that when the user types over 4 lines of comments on the first page (in the first unprotected field), the 2 page document's second page suddenly becomes blank - except for the header and footer - and it shifts all of the information from page 2 onto a 3rd page, thus leaving us with a beautiful blank page. The section breaks are all marked continuous, so I haven't a clue as to what the deal is. Maybe it's printer margins? Let's see what you guys think. Thanks again for everything!

    -Happen609

  8. #8
    New Lounger
    Join Date
    Jul 2001
    Posts
    11
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Errors when working with unprot and protctd sectns (Word97 SR-1)

    Also, this extra page error doesn't always happen. Online sometimes. Maybe it's just a bug?

    -Happen609

  9. #9
    Silver Lounger Charles Kenyon's Avatar
    Join Date
    Jan 2001
    Location
    Sun Prairie, Wisconsin, Wisconsin, USA
    Posts
    2,048
    Thanks
    124
    Thanked 119 Times in 116 Posts

    Re: Errors when working with unprot and protctd sectns (Word97 SR-1)

    Check the formatting of the paragraphs that get moved to the new page. Look for:
    Keep with next and keep lines together in the paragraph formatting. "Keep with next" keeps a paragraph on the same page as the following paragraph. "Keep lines together" keeps all lines of a paragraph on the same page. These are great tools but if you have a number of paragraphs in a row formatted as "Keep with next" your can have page breaks that surprise you.

    Also check the formatting of the first paragraph at the top of the new page. Is it set to "Page break before?"

    Finally, turn on the display of non-printing characters. (Ctrl-*) Are there any empty paragraph marks following the text that gets typed in?
    Charles Kyle Kenyon
    Madison, Wisconsin

  10. #10
    New Lounger
    Join Date
    Jul 2001
    Posts
    11
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Errors when working with unprot and protctd sectns (Word97 SR-1)

    Charles,
    I'm having some problems with Keep with next and keep with line. THey aren't working properly. And also, could you please define empty paragraph marks? ... I know what the mark looks like, but I don't know what an empty one would be. Sorry if I appear ignorant. ;-) Thanks!

    -Josh

  11. #11
    Silver Lounger Charles Kenyon's Avatar
    Join Date
    Jan 2001
    Location
    Sun Prairie, Wisconsin, Wisconsin, USA
    Posts
    2,048
    Thanks
    124
    Thanked 119 Times in 116 Posts

    Re: Errors when working with unprot and protctd sectns (Word97 SR-1)

    Keep with next = Keep this paragraph on the same page as the paragraph that follows (if possible)

    Keep lines together = Keep all lines in this paragraph on the same page (if possible)

    Empty paragraph mark - should have said empty paragraph - a paragraph mark that is not preceded by text - used by those who do not use space-before or space-after formatting feature of paragraph formatting.

    If you have more questions along these lines, I would suggest posting a separate topic because otherwise you'll miss out on a lot of feedback because what you are asking about doesn't bear much relationship to the subject of the thread.
    Charles Kyle Kenyon
    Madison, Wisconsin

  12. #12
    Uranium Lounger
    Join Date
    Dec 2000
    Location
    Los Angeles Area, California, USA
    Posts
    7,453
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Errors when working with unprot and protctd sectns (Word97 SR-1)

    Hi Happen609:
    Sometimes it's hard to pinpoint error messages without knowing what they are, but when you say agents are getting these errors, I suspect that they may not have access to the source of the link. Or, it could be that the links are not being updated (Tools/Options/General/Update automatic links at Open). One thing you could do is, in the template, bookmark the formfields that users are filling in, & then use a REF field in the Header/Footer. However, REF fields don't update immediately; but they would update when you printed if you have Tools/Options/Print/Update fields ticked.

    As to the second problem. In the template, switch to normal view, put your cursor in the section break that follows the unprotected section. Then go to File/Page Setup.../Layout tab & change the type of section break under "Section start" from "new page" to "continuous", making sure that the "Apply to" box says "This section".

    Hope this helps.

  13. #13
    Uranium Lounger
    Join Date
    Dec 2000
    Location
    Los Angeles Area, California, USA
    Posts
    7,453
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Errors when working with unprot and protctd sectns (Word97 SR-1)

    Empty paragraphs are those with no text or graphics; i.e. what you get if you press enter.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •