Results 1 to 7 of 7

Thread: No Dump Files

  1. #1
    Super Moderator
    Join Date
    Aug 2012
    Location
    Durham UK
    Posts
    6,609
    Thanks
    147
    Thanked 870 Times in 832 Posts

    No Dump Files

    When I switched this laptop on yesterday and clicked on the Action Centre flag, it said check for solutions to problems and then did I want to send this to MS.

    It couldn't connect to the server and suggested trying later.

    Anyway, I had a look at the details and it listed it as Video hardware with a reference to WD-20150701-0103.dmp

    sysdata.xml

    WERInternalMetadata.xml

    Downloaded BlueScreenView which told me that while the computer was configured to write dmp files, there weren't any on the computer and that was confirmed by none being listed in Disk Cleanup and there wasn't anything listed in C:\Windows\

    Reliability history didn't have anything snagged either.

    Anyone have any ideas ?

  2. #2
    Administrator
    Join Date
    Mar 2001
    Location
    St Louis, Missouri, USA
    Posts
    23,572
    Thanks
    5
    Thanked 1,057 Times in 926 Posts
    Run any system cleaners?

    Joe

  3. #3
    Super Moderator satrow's Avatar
    Join Date
    Dec 2009
    Location
    Cardiff, UK
    Posts
    4,486
    Thanks
    284
    Thanked 574 Times in 478 Posts
    There are also some cases where the dump files cannot be written, usually due to the crash involving disk/SATA drivers or a security 'panic'. Other times, the settings are just bugged, changing them, rebooting and resetting them often fixes it.

    Otherwise check the basics - do you have a large enough page file set, etc...

    You might want to go back further in time to find it in Reliability History, 20150701 is the date of the bugcheck.

  4. #4
    Super Moderator
    Join Date
    Aug 2012
    Location
    Durham UK
    Posts
    6,609
    Thanks
    147
    Thanked 870 Times in 832 Posts
    I use CCleaner at the end of every session but I have the minidump box unchecked.

    Thanks for the tip about the date, Andy.

    The only thing I have listed for then is a successful Windows Update for IE 11 which is when I may have finally updated from IE 10.

    I have the page file set to auto and I have 8GB RAM installed.

    Prior to factory resetting a couple of months back, Disk Cleanup used to list about 11MB of dump files but BlueScreenView never found any even then.
    Last edited by Sudo15; 2015-08-29 at 15:54.

  5. #5
    Super Moderator satrow's Avatar
    Join Date
    Dec 2009
    Location
    Cardiff, UK
    Posts
    4,486
    Thanks
    284
    Thanked 574 Times in 478 Posts
    Work your way through this: http://www.sysnative.com/forums/bsod...ump-files.html install the KB2716542 hotfix first.

  6. The Following User Says Thank You to satrow For This Useful Post:

    Sudo15 (2015-08-30)

  7. #6
    Super Moderator
    Join Date
    Aug 2012
    Location
    Durham UK
    Posts
    6,609
    Thanks
    147
    Thanked 870 Times in 832 Posts
    Thanks for that Andy, I'll have a go at that later today.

    On checking the boxes checked in CCleaner, they also include Windows Log Files.

    Would clearing those have any effect on the .dmp files ?

    Is there any reason why Action Centre just brought this up now and not when it occurred ?
    Last edited by Sudo15; 2015-08-30 at 04:03.

  8. #7
    Super Moderator
    Join Date
    Aug 2012
    Location
    Durham UK
    Posts
    6,609
    Thanks
    147
    Thanked 870 Times in 832 Posts
    What a palaver to run that Hotfix - MS e-mails it to you.

    WER is default Manual and Kernel memory dump is the default setting and this is the Recoveros file that was produced - does that look right ?

    AutoReboot=TRUE
    Caption=
    DebugFilePath=%SystemRoot%\MEMORY.DMP
    DebugInfoType=2
    Description=
    ExpandedDebugFilePath=C:\Windows\MEMORY.DMP
    ExpandedMiniDumpDirectory=C:\Windows\Minidump
    KernelDumpOnly=FALSE
    MiniDumpDirectory=%SystemRoot%\Minidump
    Name=Microsoft Windows 7 Home Premium |C:\Windows|\Device\Harddisk0\Partition2
    OverwriteExistingDebugFile=TRUE
    SendAdminAlert=FALSE
    SettingID=
    WriteDebugInfo=TRUE
    WriteToSystemLog=TRUE

    AllocatedBaseSize=7934
    Caption=C:\pagefile.sys
    CurrentUsage=0
    Description=C:\pagefile.sys
    InstallDate=20150621132703.339710+060
    Name=C:\pagefile.sys
    PeakUsage=0
    Status=
    TempPageFile=FALSE
    Last edited by Sudo15; 2015-08-31 at 05:09.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •