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  1. #1
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    Word Online Help (Word 97)

    Somebody told me there is a Microsoft Website that gives Free Online Help for Word.
    I spent an hour searching Microsoft's website to find this site and never found it.
    Can anyone tell me where this mysterious website is?
    I need help on understanding the basics of using Templates.
    Thanks

  2. #2
    Silver Lounger Charles Kenyon's Avatar
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    Re: Word Online Help (Word 97)

    There is the Knowledge Base which is the basic resource that Microsoft's own helpline personnel developed. While it is broader than the built-in help, it shares the problem that if you don't know the words that Microsoft uses, you can't find your answer.

    They may have been talking about the newsgroups on the microsoft server. They are like this forum and nobody who works for Microsoft provides any help there (at least not that they acknowledge).

    You are entitled to limited free telephone support and limited free online support with your purchase if you bought from Microsoft. If your Word came with your computer, support is left to your computer manufacturer.

    You can find out more about the online information provided by Microsoft and the newsgroups at <A target="_blank" HREF=http://www.addbalance.com/word/wordwebresources.htm> Word Web Resources </A> (addbalance.com/word/wordwebresources.htm). Click on Newsgroups or Microsoft for numerous links.

    For more on templates, take a look at <A target="_blank" HREF=http://addbalance.com/usersguide/templates.htm> Template Basics</A> (addbalance.com/usersguide/templates.htm) for information on the different kinds of templates, where they are stored, and how to get them to show up under the File => New dialog.

    Hope this helps,
    Charles Kyle Kenyon
    Madison, Wisconsin

  3. #3
    Platinum Lounger
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    Re: Word Online Help (Word 97)

    There's something for Word 2000 <A target="_blank" HREF=http://support.microsoft.com/support/office/inprodhlp/contents/word/tocworddefault.asp?GSSNB=1>here</A>. Most is similar enough to W97 to work OK.

    But why don't you have online help? Is it just an installation option which has not been set up for you?

    On some sites, I've had to ask for online help to be installed. There were no problems with that.
    Subway Belconnen- home of the Signboard to make you smile. Get (almost) daily updates- follow SubwayBelconnen on Twitter.

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