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  1. #1
    2 Star Lounger
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    KB3071756 Kills Programs - KB3060716 Too!

    I have been back and forth installing and uninstalling these two updates since 8/16/15. I've installed them together and individually, uninstalling them each time. They both exhibit the same behavior.

    After installing and rebooting I cannot start any program successfully. I'll wait for the boot activity to settle down and try to start a program - any program. The program will show momentarily in the task list, but then disappear. No window ever opens unless the program is IE. I can start the Control Panel after a while. I notice in the task list that trustedinstaller.exe is running and consuming a large amount of memory - over 100MB.

    After uninstalling the update (or both if they are both installed) things return to normal.

    I don't know where to go after this. I've searched and found others with similar trouble, but no solutions. So I have two questions. Are these really necessary for a win7 machine? If they should be installed, how should I progress?

    Thanks!

  2. #2
    Super Moderator
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    You could uninstall and Hide KB3071756 when it gets offered again if no one else has access to your computer.

    https://support.microsoft.com/en-us/kb/3071756

    KB3060716 is a bit different but if it's causing problems then do the same with that one.

    https://technet.microsoft.com/en-us/.../ms15-090.aspx

    Do you get the same problems with them installed and booted up into Safe Mode with Networking ?

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