Results 1 to 7 of 7
  1. #1
    New Lounger
    Join Date
    Jan 2002
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Outlook 2000 - Journal does not work (Outlook 2000)

    I am trying to get the journal option setup on my PC to record activites for all Word, Excel and e-mail activity.
    Even though everything seems to be checked, there has not been any journals created.
    What could be the problem?

  2. #2
    Platinum Lounger
    Join Date
    Jan 2001
    Location
    Roanoke area, Virginia, USA
    Posts
    3,729
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Outlook 2000 - Journal does not work (Outlook 2000)

    what view is the journal folder set to use?

  3. #3
    New Lounger
    Join Date
    Jan 2002
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Outlook 2000 - Journal does not work (Outlook 2000)

    It's set to be 1 day view. Will this matter?
    What is the default set up?

  4. #4
    Platinum Lounger
    Join Date
    Jan 2001
    Location
    Roanoke area, Virginia, USA
    Posts
    3,729
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Outlook 2000 - Journal does not work (Outlook 2000)

    try the entry list view. Is the journal still empty?

    also - are you in journal or calendar folder? 1 day view is not a default journal view.

  5. #5
    New Lounger
    Join Date
    Jan 2002
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Outlook 2000 - Journal does not work (Outlook 2000)

    Yes, it's on entry list view.
    Any other things to try?

  6. #6
    2 Star Lounger
    Join Date
    Sep 2001
    Location
    Kalgoorlie, Western Australia, Australia
    Posts
    155
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Outlook 2000 - Journal does not work (Outlook 2000)

    I assume you have ticked all of the contacts to record the e-mail messages for in the Journal Options, if not tick them.

    Have you restarted Outlook and your computer since trying to set up the journal?

    Things always seem to work better after a boot up. <img src=/S/smile.gif border=0 alt=smile width=15 height=15> I hope you get it worked out.

  7. #7
    New Lounger
    Join Date
    Jan 2002
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Outlook 2000 - Journal does not work (Outlook 2000)

    Thanks Melissa!
    I eventually found out that the journal option does not work because it is Outlook 2000 working with Office 97, therefore the Office (ticked) options are not registered. The Exchange servers also have the journal option disabled for obvious reasons!

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •