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  1. #1
    Lounger
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    Win 10 on Surface Pro 2 Display Driver Issue

    G'day:

    My Surface Pro 2 updated from Windows 8.1 to 10 with seeming ease. BUT... after a few weeks I found it could no longer connect to an external monitor or projector using the mini DisplayPort connection.

    Probably related issue: Device Manager shows a problem with the Intel HD Graphics Family display.
    "Windows has stopped this device because it has reported problems (Code 43)

    I uninstalled those drivers, reinstalled, same problem. I even tried to run the Intel Driver Update Utility, but it can't update the driver. Evidently, Microsoft has tweaked the drivers for the Surface Pro 2 and Intel is "disowning" them.

    Any helpful thoughts? (Other than reinstalling Windows 8.1, which would be a royal PITA, of course.)

  2. #2
    Administrator
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    St Louis, Missouri, USA
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    Have you tried a Win10 Refresh?

    Joe

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