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  1. #1
    5 Star Lounger Vincenzo's Avatar
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    Windows Update not downloading updates

    I restored my friend's Win 10 laptop using the Reset (Do not keep any user files) function yesterday.

    Windows Update indicates that there are a number of updates that are needed, but it just sits at "Downloading updates 0%".

    The internet connection, over ethernet right now, but I also tried Wifi, is working normally.

    Any ideas what I might look into?

    Thanks

  2. #2
    Silver Lounger lumpy95's Avatar
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    How long did you wait? The reason I ask is that yesterday it sat at 0% for about 5 mins. and then finally went to 5% and stopped there for appox. another 5 mins and then went to 90% and stopped there for another 10/15 mins. before finally finishing. Also on my win 7 computer it is hit or miss on a connection to WU.
    I have a feeling that WU is having some problems.

  3. #3
    5 Star Lounger Vincenzo's Avatar
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    I waited 4 hours.

    Today I tried the steps here
    http://answers.microsoft.com/en-us/w...b-47379d6a3d9a

    The Update Troubleshooter failed to find any issues. The command prompt steps failed to stop the services.

    I called Toshiba support, and the guy logged in, went in to Windows Update/Advanced, and put check marks in Give me updates for other MS products and Defer Upgrades, rebooted, and then it started downloading the updates.

    Go figure.
    Last edited by Vincenzo; 2015-10-02 at 17:10.

  4. #4
    Silver Lounger lumpy95's Avatar
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    Glad you got it solved

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