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Thread: User Templates

  1. #1
    JCSharp
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    User Templates

    User templates file location set to Network path, Word will not open. User templates file location set to C drive, Word is fine. Same template directory (copied over). Other pc's/people use the network directory fine. Any idea's?

  2. #2
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    Re: User Templates

    Tell us more about your network, i.e., type (peer2peer, domain), system (NT, Novel), how many users and etc.

    Can you see the drive that the templates are on in Windows Explorer?
    How many locale copies of 'Normal.dot' can you find and where are they?

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    Re: User Templates

    You don't mention the type of network, but it could be this user does not have proper rights to the folder. I *think* Word needs to be able to write to the folder...
    Karen

  4. #4
    JCSharp
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    Re: User Templates

    The network is a NT domain network. There are about 30 people that access that server on normal day. There aare 15 people that use that template directory, everyone has full access to it. Each pc has a normal.dot file. All pc's but one are working fine.

  5. #5
    Silver Lounger Charles Kenyon's Avatar
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    Re: User Templates

    Your user templates folder should not be shared it should be OK to have it on a network drive, though. This is because bad things happen when Normal.dot is shared.

    Use Workgroup templates for shared templates and shared global templates to share macros, autotext, toolbars.

    See http://www.addbalance.com/usersguide/templates.htm for more on templates and their placement.
    Charles Kyle Kenyon
    Madison, Wisconsin

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