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  1. #1
    New Lounger
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    MS says my cpu not compatible with W10, other users say it is

    W7 Professional, 32 bit, all updates. Tried the update, but got message cpu not compatible. It is an i5-2500k. Users in other forums tell me that they had no problems updating with this cpu. Chatted with MS, and no solution. Any ideas would be welcome.

  2. #2
    Super Moderator jwitalka's Avatar
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    Try updating using the Download Windows 10 site. (https://www.microsoft.com/en-us/soft...load/windows10 ).

    Jerry

  3. #3
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    The i5 is a recent CPU so W10 should be fine. The upgrade advisor is probably mis-reporting another issue.

    cheers, Paul

  4. #4
    New Lounger
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    Quote Originally Posted by lenjack View Post
    W7 Professional, 32 bit, all updates. Tried the update, but got message cpu not compatible. It is an i5-2500k. Users in other forums tell me that they had no problems updating with this cpu. Chatted with MS, and no solution. Any ideas would be welcome.
    That's what I did originally, with no success, but since it was almost 2 months since I tried, I tried again, and it worked

  5. #5
    New Lounger
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    Agreed...probably mis-reporting, although it did specify the cpu was the problem. Since it now worked, I assume MS was able to "sharpen up" the process and iron out the bug.

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