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  1. #1
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    Problem with Win 10 giving me BSODs

    Hi All,

    This is a problem which started under Win 7 Pro on a Dell Lattitude E6530 laptop. My machine was running fine for a couple of years when out of the blue it started BSODing all over me. I could never find a particular consistent reason for it happening. I did all the virus/malware scanning, Kaspersky Rescue, Malwarebytes and SuperAntiSpyware in addition to the virus scanner I always run and found nothing. In the process of trouble shooting I wound up in safemode with networking and discovered that the problem had disappeared. The system was solid in safemode. I finally gave up and called Dell, thank goodness I had purchased the pro support, and wnet over it with them. After trying several things it was decided to replace the hard disk. When I received it I backed up the old one on a different machine after removing it from the laptop, backed up the new drive and then restored my old drive image too the new drive and installed it. Everything worked fine, for a week, and then it went back to the same problem. Called Dell back and they decided to replace the system board. This is were the pro support really paid for itself. Support tech came to my house and installed the new board. Once again everything worked fine, this time for a week and a half. Note: I did not install any new software during this time nor had I prior to the problem first appearing. I uninstalled all software that had any services running, did not help. I finally decided to go ahead and upgrade to Win 10. I had no problems with the upgrade and the machine ran fine for almost two weeks and then the BSODs returned. I have a nice collection of dumps now that I do not know how to read and would love to find someone who may be able to take a look and see if they can determine what is going on. If they were System/360 MVS/ASP or JES3 dumps I could read them in my sleep, that should date me. I have run SFC /scannow multiple times with no help. I would like to see if I can find out what software interaction is causing this as I really don't want to have to do a clean install of Win 10 if I can avoid it due to the amount of software I would have to reinstall. I have a Dell T1700 Precision Workstation running Win 7 Pro with basically the same software on it and it has been as solid as a rock.

    Just as a note, I have just run SFC on the laptop again and it still reports no integrity violations. I am at a complete loss.

    Thanks for letting me rattle on.

    Bob

  2. #2
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    This thread has a couple of suggestions for BSOD log readers.
    http://windowssecrets.com/forums/sho...interpret+bsod

    You may find you have a flaky memory chip, assuming it's original.

    cheers, Paul

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    BobtheGrey (2015-10-18)

  4. #3
    Super Moderator Rick Corbett's Avatar
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    +1 for BlueScreenView. Works with Windows 10, is easy to use and doesn't need installing.

    However, there a couple of caveats.
    - It works with MiniDumps, not the default full dumps
    - In Windows 10, some MiniDumps may be created with no content. No idea whether this is a bug or design feature.

    To change settings, do the following:
    1. Right-click on the Start button.
    2. Choose System from the menu.
    3. Choose Advanced system settings from left-hand menu.
    4. On the Advanced tab, click on the Settings button in the Startup and Recovery area near the bottom of the dialog.
    5. In the Write debugging information area, change the dropdown to Small memory dump (256 KB).
    6. Click on OK button and the next OK button to back out of the dialogs.
    7. Close the System window.

    As you have already had mainboard and HD replaced plus the fault doesn't appear in Safe Mode, I agree with Paul T about looking at RAM. It only takes a couple of minutes to remove the 4 screws holding the bottom door on the E6530, remove the memory (I usually take the opportunity to clean the contacts with a soft eraser, e.g. from the top of a pencil) and replace, making sure the memory is seated securely.

    If you still get BSODs then I would advise running a memory test. If your E6530 is similar to my E7440 then you may have diagnostics built-in. Switch on and press F12 when the Dell logo appears. In the Boot Mode menu, under Other Options, select Diagnostics.

    Hope this helps...
    Last edited by Rick Corbett; 2015-10-17 at 08:49.

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    BobtheGrey (2015-10-18)

  6. #4
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    The majority of BSODs are caused by 3rd party drivers and as it worked okay in Safe Mode, could point to either the graphics or audio drivers.

    Did the Dell tech reinstall any drivers for you before condemning the HDD ?

    When you get a BSOD it usually gives a Stop Error Code - what does yours give ?

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    BobtheGrey (2015-10-18)

  8. #5
    Super Moderator satrow's Avatar
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    Hi Bob.

    If you follow these instructions carefully, you can attach the required zipped folder back here in a reply and I'll take a look at the dumps and associated data for you.

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    BobtheGrey (2015-10-18)

  10. #6
    Lounger
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    Hi,

    I want to thank everyone for their responses.

    Paul and Rick, I actually have bluescreenview and have looked at the dumps. They are Greek to me. Oh for the old MVS dumps I could understand them. Also the fact that it may be memory did occur to me and I found a bootable memory test. I had run the Dell diags but did not entirely trust them because both Dell techs that I worked with did not have good things to say about them. I ran the memory tests for twelve hours and got no errors at all. It may still be helpful to swap the two DIMMs around to see iit it affects the problem.

    Sudo, No the Dell guy did not suggest any drivers before replacing the HDD. Part of the diagnostics that Satrow, the post after yours, suggested is running the driver verifier that comes with Windows.

    Satrow, I have run both the collection app and perfmon and am attaching the files to this post. The driver verifier is running now. The laptop is about 2 years old. Win 7 was installed OEM by Dell and the Win 10 upgrade was run on that. It is running x64. The collection app is going to provide a better description of the CPU, motherboard and video than I could.

    Thanks again for all the replies.

    Bob
    Attached Files Attached Files

  11. #7
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    Here a couple more dumps. I am sending them because the latest had a different bugcheck code than the others. Thought maybe they would help.

    I have removed a couple more pieces of software to try and narrow the field. I removed Teamviewer and ISO recorder. The first because a google search on the latest bugcheck code pointed at the possibility it was caused by remote control software. I use this a lot when my wife travels and I need to get onto her machine to fix problems or show her how to do something. I have used this for years with no trouble but maybe.

    I truly appreciate the help,

    Bob
    Attached Files Attached Files

  12. #8
    Lounger
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    satrow,

    I have been trying to run verifier but the machine is so unstable that it will not stay up for more than about 15 minutes now. Suggestions?

    Bob

  13. #9
    Super Moderator satrow's Avatar
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    Bob, disable Verifier if you haven't already, upload any new dumps, I'll start on the current ones now.

  14. #10
    Super Moderator satrow's Avatar
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    The main issue seems to be that *something* is interfering with a required process and it could be a Security related one - it's certainly caused crashes in a security-related Windows component, csrss.exe.

    This might mean malware, it could also point towards a 3rd party security-related software interfering, there are other issues/combinations that might also provoke this. None of the dumps point directly to a 3rd party driver.

    It's an upgrade, so we need to look for old and potentially incompatible software/hardware, especially those that load 3rd party drivers.

    Start by removing all 3rd party software that's duplicating any built-in OS function - Vipre/Sunbelt/ThreatTrack (enable the built-in firewall and Defender instead) and PerfectDisk (since Vista, providing there's plenty of free drive space, the built-in auto defrag is all that anyone really needs on a recent, fast, HDD). Also remove all 'virtual' software during troubleshooting, VBox, Clonedrive, etc.

    The WD software for your external USB drives needs updating badly, one of the drivers is known to cause BSOD's (though I'd expect the dump types to be different to these if it was the trigger here).

    Try to find recent drivers for your Dell Wireless card (nwdelgobi3kfilter.sys etc. below) and any other Dell hardware (don't upgrade the BIOS yet!).

    Uninstall any Dell crapware that you don't need/use.

    Old/suspect 3rd party drivers for reference:
    wdcsam64.sys Wed Apr 16 09:39:08 2008 (4805BB2C)
    Western Digital SCSI Arcitecture Model (SAM) WDM driver [br] 2008 driver version has known BSOD issues in Windows}http://support.wdc.com/product/download.asp or[br]SES driver update: http://wdc.custhelp.com/app/answers/...h/1/a_id/5419#
    http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys

    CtClsFlt.sys Fri Sep 10 10:22:16 2010 (4C89F8C8)
    Creative Camera Class Upper Filter Driver}http://support.creative.com/
    http://www.carrona.org/drivers/driver.php?id=CtClsFlt.sys

    nwdelgobi3kfilter.sys Sat Nov 13 01:25:26 2010 (4CDDE906)

    nwdelgobi3kfilter.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    nwdelserial.sys Tue Dec 14 22:55:39 2010 (4D07F5EB)

    nwdelserial.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    stdcfltn.sys Sat Jul 16 05:31:13 2011 (4E211411)
    Disk Class Filter Driver for Accelerometer by ST MicroElectronics}Check with OEM, none at: http://www.st.com/internet/com/home/home.jsp or check with http://en.smartdevices.com.cn/Support/
    http://www.carrona.org/drivers/driver.php?id=stdcfltn.sys

    e1c62x64.sys Wed Nov 30 23:09:31 2011 (4ED6B7AB)
    Intel(R) 82579V Gigabit Network Connection driver}http://downloadcenter.intel.com/
    http://www.carrona.org/drivers/driver.php?id=e1c62x64.sys

    nwdelgobimbb.sys Fri Jan 20 19:43:06 2012 (4F19C3CA)

    nwdelgobimbb.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    o2sdjw7x64.sys Mon Apr 23 06:43:36 2012 (4F94EC08)
    O2Micro Integrated MMC/SD controller}http://www.o2micro.com/
    http://www.carrona.org/drivers/driver.php?id=o2sdjw7x64.sys

    DellRbtn.sys Fri Aug 3 22:32:54 2012 (501C4386)
    OSR Open Systems Resources Airplane Mode Switch Driver (as the driver name states}this may be available from Dell)
    http://www.carrona.org/drivers/driver.php?id=DellRbtn.sys

    PDFsFilter.sys Thu Aug 23 22:57:13 2012 (5036A739)
    Acer eDataSecurity Management PSD Filter Driver}http://www.egistec.com/oem-acer001/program-update.aspx
    http://www.carrona.org/drivers/driver.php?id=PDFsFilter.sys

    lvbflt64.sys Tue Oct 23 03:10:38 2012 (5085FC9E)
    Logitech Webcam Software driver}http://www.logitech.com/en-us/support-downloads
    http://www.carrona.org/drivers/driver.php?id=lvbflt64.sys

    lvrs64.sys Tue Oct 23 03:11:24 2012 (5085FCCC)
    Logitech Camera driver}http://www.logitech.com/index.cfm/su...oads/&cl=us,en
    http://www.carrona.org/drivers/driver.php?id=lvrs64.sys

    lvuvc64.sys Tue Oct 23 03:12:08 2012 (5085FCF8)
    Logitech USB Video Class Driver (WebCam)}http://www.logitech.com/index.cfm/su...oads/&cl=us,en
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys

    speedfan.sys Sat Dec 29 20:59:35 2012 (50DF59B7)
    SpeedFan}http://www.almico.com/sfdownload.php
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys

    stwrt64.sys Tue Feb 5 10:07:25 2013 (5110D9DD)
    SigmaTel High Definition Audio Codec}OEM - none at http://www.freescale.com/webapp/sear...sset=Downloads
    http://www.carrona.org/drivers/driver.php?id=stwrt64.sys

    psi_mf_amd64.sys Thu Feb 7 09:28:21 2013 (511373B5)
    Secunia Personal Software Inspector driver}https://secunia.com/vulnerability_scanning/personal/
    http://www.carrona.org/drivers/driver.php?id=psi_mf_amd64.sys

    ElbyCDIO.sys Mon Mar 4 09:21:51 2013 (513467AF)
    CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby CloneDVDЩ 2)/AnyDVD}http://cdrecord.berlios.de/private/cdrecord.html AnyDVD here: http://www.slysoft.com/en/support.html
    http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys

    ST_Accel.sys Wed Mar 27 22:59:32 2013 (515379D4)
    STMicroelectronics (STM)3-Axis Accelerometer Device Driver}http://www.st.com/web/en/catalog/sen...er/FM89/SC444#
    http://www.carrona.org/drivers/driver.php?id=ST_Accel.sys

    stcvsm.sys Mon Jun 10 21:05:39 2013 (51B63193)
    StorageCraft driver}http://www.storagecraft.com/software_update.php
    http://www.carrona.org/drivers/driver.php?id=stcvsm.sys

    VClone.sys Wed Jul 24 16:02:55 2013 (51EFEC9F)
    VirtualCloneCD Driver by Elaborate Bytes AG}http://www.elby.de/products/clone_dvd/index.html
    http://www.carrona.org/drivers/driver.php?id=VClone.sys

    TeeDriverx64.sys Thu Sep 5 19:02:18 2013 (5228C72A)
    Intel Management Engine Interface driver}http://downloadcenter.intel.com
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys

    bcmwl664.sys Sat Dec 14 00:50:54 2013 (52ABAB6E)
    Broadcom 802.11g Network Adapter - Dell Wireless 1390 WLAN Mini-Card}OEM - no wireless drivers available at [br]http://www.broadcom.com/support/
    http://www.carrona.org/drivers/driver.php?id=bcmwl664.sys

    BCM42RLY.sys Sat Dec 14 01:05:29 2013 (52ABAED9)
    Broadcom iLine10(tm) PCI Network Adapter}http://www.broadcom.com/support/
    http://www.carrona.org/drivers/driver.php?id=BCM42RLY.sys

    LHidEqd.Sys Wed Mar 19 00:20:53 2014 (5328E2E5)
    Logitech SetPoint Unifying KMDF HID Filter}http://www.logitech.com/en-us/support-downloads
    http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys

    LEqdUsb.Sys Wed Mar 19 00:20:55 2014 (5328E2E7)
    Logitech SetPoint Unifying KMDF USB Filter}http://www.logitech.com/en-us/support-downloads
    http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys

    LMouFilt.Sys Wed Mar 19 00:21:03 2014 (5328E2EF)
    Logitech SetPoint HID Filter Driver}http://www.logitech.com/index.cfm/su...oads/&cl=us,en
    http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys

    LHidFilt.Sys Wed Mar 19 00:21:03 2014 (5328E2EF)
    Logitech SetPoint HID Filter Driver}http://www.logitech.com/index.cfm/su...oads/&cl=us,en
    http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys

    DDDriver64Dcsa.sys Wed May 28 20:58:54 2014 (53863FFE)
    Dell Diags Device Driver. This is installed with Dell Client System Analyzer.}http://www.dell.com/support/
    http://www.carrona.org/drivers/driver.php?id=DDDriver64Dcsa.sys

    iaStorA.sys Fri Jul 25 23:09:44 2014 (53D2D5A8)
    Intel RST (Rapid Storage Technology) driver }http://downloadcenter.intel.com/Default.aspx XP
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys

    sbwtis.sys Tue Aug 19 11:22:56 2014 (53F32580)
    Sunbelt Personal Firewall TDI Inspection System}http://www.sunbeltsoftware.com/Home-...onal-Firewall/
    http://www.carrona.org/drivers/driver.php?id=sbwtis.sys

    sbmount.SYS Mon Dec 29 16:57:08 2014 (54A187E4)
    StorageCraft Driver}http://www.storagecraft.com/software_update.php
    http://www.carrona.org/drivers/driver.php?id=sbmount.SYS

    nvhda64v.sys Thu Apr 16 20:03:16 2015 (55300774)
    nVidia HDMI Audio Device (nForce chipset driver)}http://www.nvidia.com/Download/index.aspx
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys

    DellProf.sys Wed May 13 15:17:19 2015 (55535CEF)
    Dell System Analyzer Control Device Driver. This driver is also found Dell Data Vault and other Dell software.}http://www.dell.com/support/
    http://www.carrona.org/drivers/driver.php?id=DellProf.sys

    WebExaminer64.sys Wed May 20 18:05:58 2015 (555CBEF6)

    WebExaminer64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    sbapifs.sys Tue Jun 2 21:48:06 2015 (556E1686)
    Sunbelt ActiveProtection Filter part of VIPRE/CounterSpy from Sunbelt Software (may be a part of Lavasoft protection also).}http://www.sunbeltsoftware.com/Support/ or the manufacturer of the product that's installed
    http://www.carrona.org/drivers/driver.php?id=sbapifs.sys

    Apfiltr.sys Fri Jun 5 08:21:37 2015 (55714E01)
    Alps pointing device}OEM - none at http://www.alps.com
    http://www.carrona.org/drivers/driver.php?id=Apfiltr.sys

    DefragFS.SYS Tue Jun 9 13:49:05 2015 (5576E0C1)
    PerfectDisk Defragmentation Support Driver}http://www.raxco.com/support/technical
    http://www.carrona.org/drivers/driver.php?id=DefragFS.SYS

    Dump analysis snippets, info only:
    Code:
    BugCheck C000021A, {ffffc0018249be70, ffffffffc0000006, 7ffee54a2ca0, 51f8d6f340}
    Probably caused by : ntkrnlmp.exe ( nt!NtSetSystemPowerState+e8f )
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck EF, {ffffe000fca36780, 0, 0, 0}
    Probably caused by : svchost.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck EF, {ffffe00027e9f780, 0, 0, 0}
    Probably caused by : svchost.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck EF, {ffffe00011a32780, 0, 0, 0}
    Probably caused by : csrss.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck EF, {ffffe001bc8ad780, 0, 0, 0}
    Probably caused by : svchost.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck EF, {ffffe000e047f080, 0, 0, 0}
    Probably caused by : svchost.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck EF, {ffffe0008a57d780, 0, 0, 0}
    Probably caused by : csrss.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck EF, {ffffe000e3f03780, 0, 0, 0}
    Probably caused by : svchost.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck EF, {ffffe001d71f0080, 0, 0, 0}
    Probably caused by : svchost.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck EF, {ffffe0019a4fe080, 0, 0, 0}
    Probably caused by : svchost.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck 154, {ffffe001350bd000, ffffd000241f8640, 0, 0}
    Probably caused by : ntkrnlmp.exe ( nt!SMKM_STORE<SM_TRAITS>::SmStUnhandledExceptionFilter+22 )
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck EF, {ffffe0000fe5e780, 0, 0, 0}
    Probably caused by : svchost.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    
    
    SYSTEM UP-TIME
    System Uptime: 0 days 0:24:45.128
    System Uptime: 0 days 0:07:59.439
    System Uptime: 0 days 0:09:13.891
    System Uptime: 0 days 1:44:05.251
    System Uptime: 0 days 1:59:46.095
    System Uptime: 0 days 0:23:14.595
    System Uptime: 0 days 0:22:09.844
    System Uptime: 0 days 0:12:07.454
    System Uptime: 0 days 1:08:33.834
    System Uptime: 0 days 1:10:44.766
    System Uptime: 0 days 0:31:49.312
    System Uptime: 0 days 0:05:23.220
    
    
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    
    
    
    Built by: 10240.16545.amd64fre.th1.150930-1750
    Debug session time: Sat Oct 17 23:17:11.363 2015 (UTC + 1:00)
    System Uptime: 0 days 0:24:45.128
    BugCheck C000021A, {ffffc0018249be70, ffffffffc0000006, 7ffee54a2ca0, 51f8d6f340}
    Probably caused by : ntkrnlmp.exe ( nt!NtSetSystemPowerState+e8f )
    BUGCHECK_STR:  0xc000021a_csrss.exe_Terminated
    PROCESS_NAME:  csrss.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 10240.16545.amd64fre.th1.150930-1750
    Debug session time: Sat Oct 17 22:51:49.676 2015 (UTC + 1:00)
    System Uptime: 0 days 0:07:59.439
    BugCheck EF, {ffffe000fca36780, 0, 0, 0}
    Probably caused by : svchost.exe
    BUGCHECK_STR:  0xEF
    PROCESS_NAME:  svchost.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 10240.16545.amd64fre.th1.150930-1750
    Debug session time: Sat Oct 17 17:15:24.188 2015 (UTC + 1:00)
    System Uptime: 0 days 0:09:13.891
    BugCheck EF, {ffffe00027e9f780, 0, 0, 0}
    Probably caused by : svchost.exe
    BUGCHECK_STR:  0xEF
    PROCESS_NAME:  svchost.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 10240.16545.amd64fre.th1.150930-1750
    Debug session time: Sat Oct 17 15:26:31.548 2015 (UTC + 1:00)
    System Uptime: 0 days 1:44:05.251
    BugCheck EF, {ffffe00011a32780, 0, 0, 0}
    Probably caused by : csrss.exe
    BUGCHECK_STR:  0xEF
    PROCESS_NAME:  csrss.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 10240.16545.amd64fre.th1.150930-1750
    Debug session time: Sat Oct 17 13:41:33.392 2015 (UTC + 1:00)
    System Uptime: 0 days 1:59:46.095
    BugCheck EF, {ffffe001bc8ad780, 0, 0, 0}
    Probably caused by : svchost.exe
    BUGCHECK_STR:  0xEF
    PROCESS_NAME:  svchost.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 10240.16545.amd64fre.th1.150930-1750
    Debug session time: Sat Oct 17 11:41:07.892 2015 (UTC + 1:00)
    System Uptime: 0 days 0:23:14.595
    BugCheck EF, {ffffe000e047f080, 0, 0, 0}
    Probably caused by : svchost.exe
    BUGCHECK_STR:  0xEF
    PROCESS_NAME:  svchost.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 10240.16545.amd64fre.th1.150930-1750
    Debug session time: Sat Oct 17 11:17:11.142 2015 (UTC + 1:00)
    System Uptime: 0 days 0:22:09.844
    BugCheck EF, {ffffe0008a57d780, 0, 0, 0}
    Probably caused by : csrss.exe
    BUGCHECK_STR:  0xEF
    PROCESS_NAME:  csrss.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 10240.16545.amd64fre.th1.150930-1750
    Debug session time: Sat Oct 17 10:54:20.751 2015 (UTC + 1:00)
    System Uptime: 0 days 0:12:07.454
    BugCheck EF, {ffffe000e3f03780, 0, 0, 0}
    Probably caused by : svchost.exe
    BUGCHECK_STR:  0xEF
    PROCESS_NAME:  svchost.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 10240.16545.amd64fre.th1.150930-1750
    Debug session time: Sat Oct 17 10:41:36.132 2015 (UTC + 1:00)
    System Uptime: 0 days 1:08:33.834
    BugCheck EF, {ffffe001d71f0080, 0, 0, 0}
    Probably caused by : svchost.exe
    BUGCHECK_STR:  0xEF
    PROCESS_NAME:  svchost.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 10240.16545.amd64fre.th1.150930-1750
    Debug session time: Sat Oct 17 09:32:24.063 2015 (UTC + 1:00)
    System Uptime: 0 days 1:10:44.766
    BugCheck EF, {ffffe0019a4fe080, 0, 0, 0}
    Probably caused by : svchost.exe
    BUGCHECK_STR:  0xEF
    PROCESS_NAME:  svchost.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 10240.16545.amd64fre.th1.150930-1750
    Debug session time: Sat Oct 17 08:20:57.609 2015 (UTC + 1:00)
    System Uptime: 0 days 0:31:49.312
    BugCheck 154, {ffffe001350bd000, ffffd000241f8640, 0, 0}
    Probably caused by : ntkrnlmp.exe ( nt!SMKM_STORE<SM_TRAITS>::SmStUnhandledExceptionFilter+22 )
    BUGCHECK_STR:  0x154
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 10240.16545.amd64fre.th1.150930-1750
    Debug session time: Sat Oct 17 07:48:31.518 2015 (UTC + 1:00)
    System Uptime: 0 days 0:05:23.220
    BugCheck EF, {ffffe0000fe5e780, 0, 0, 0}
    Probably caused by : svchost.exe
    BUGCHECK_STR:  0xEF
    PROCESS_NAME:  svchost.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``

  15. The Following User Says Thank You to satrow For This Useful Post:

    BobtheGrey (2015-10-18)

  16. #11
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    Satrow,

    Wow, thank you so much for putting that much work into my problem. I have looked at everything you have pointed out and my plan is to start going through it one item at a time so that I can hopefully pinpoint which one is the cause. I will report back here with any new news.

    Thanks again,

    Bob

  17. #12
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    Progress report,

    As of 8:45 the system seems stable. I updated the driver for my Ethernet adapter to e1c64x64.sys dated 5/2/2014, the latest one on Intel's site. Updated the WD drivers to 12/16/2014. Removed Vipre anti-virus, Virtualbox, Secunia PSI and Perfect Disk. I have used all of these for a long time and had no problem with them so it must have been something new. As I said this started on Win 7 and I had several periods were there were no problems. I will start adding them back one at a time with new downloads from their respective sites. I will stick with Vipre as I like it better than Defender. I will however leave Perfect Disk off. I will also continue updateing old drivers. I found that some you listed were in the Windows.old folder structure so I will ignore those. Thank you again a thousand times over for your help. If anything new pops up I will let you know.

    Bob

  18. #13
    Super Moderator satrow's Avatar
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    Nice work, Bob.

    Don't be in too much of a hurry to go back to Vipre, it doesn't seem to be any better than MSE/Defender and it has more false positives: http://chart.av-comparatives.org/chart1.php

    All the drivers I listed were those that were loaded when the crashes occurred, they would not have been loaded from the Windows Old folder. You can setup DriverView (http://www.nirsoft.net/utils/driverview.html) to display the non-MS loaded drivers with their dates and locations, etc., this will help you (my setup attached for W7 SP1, your driver dates should really be newer than W8.1 - 2012/13 or newer, anything older would be more likely to be troublesome, avoid when you can).
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  19. The Following User Says Thank You to satrow For This Useful Post:

    BobtheGrey (2015-10-29)

  20. #14
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    Problem with Win 10 giving me BSODs

    satrow,

    After a couple of days I got several more dumps but did not post back here as I was still trying to get drivers updated. Today I updated Dell and Intel drivers and when done I started verifier again. I went downstairs for a bit and when I came back up I found the machine had died 3 times. The second dump at 9:51 this evening looks different. I found an entry with verifier in it. Still have no idea what I am looking at. I have zipped them up along with a pfd of the output of driverview and am uploading them. Glad I have a second machine to use for this forum. Do you want me to run the whole data collection routine again?

    Please take a look and see if anything jumps out. The last driver I updated was the Intel video.

    Thanks,

    Bob
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  21. #15
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    Finally got a duump which says driver_verifier_detected_violation

    Satrow,

    I have left the driver verifier running througout my testing and updating of drivers. The file named 103115-23578-01.dmp is the one with the driver verifierviolation. I will upload the dump and a couple others that have his since the last group I uploaded. There are only 3 in the latest zip file.

    I appreciate you willingness to help those of us who do not have the skills required to read these dumps.

    Thank you,

    Bolb
    Attached Files Attached Files
    Last edited by BobtheGrey; 2015-11-01 at 01:37.

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