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  1. #1
    New Lounger
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    stuck with the message We couldn't complete the updates

    Hi,

    I'm getting this message "We couldn't complete the updates Undoing changes Don't turn off your computer" for hours on my lenovo B50-70 laptop. I tried to turn it off and it did turn off. But it goes back to this screen whenever I boot it up.

    I tried to go to safe mode from cold start but it leads me to this screen with this message.

    It runs on windows 8.1 pro.

    Any helps would be appreciated.

    Thank you very much

  2. #2
    jwoods
    Guest
    You can try booting into Safe Mode, and doing a System Restore.

  3. #3
    WS Lounge VIP
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    You need to leave it to finish, then retry the installation.

    cheers, Paul

  4. #4
    jwoods
    Guest
    In many of the reported cases of this error, it never finishes.

    http://bit.ly/1Ha19IO

  5. #5
    5 Star Lounger ibe98765's Avatar
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    I had this problem when I originally upgraded to Win8. I spent a lot of time with MS support. eventually, we had to install some of the updates one at a time. Once we got past whatever was holding up the process, it became possible to bulk install the remainder of the fixes.

    Since this is a Windows update problem (not a user problem), you can call Microsoft support on the telephone and get someone there to help you without paying any $$.

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