Page 1 of 2 12 LastLast
Results 1 to 15 of 19
  1. #1
    Star Lounger
    Join Date
    Dec 2009
    Location
    Silver Springs, Nevada USA
    Posts
    90
    Thanks
    4
    Thanked 2 Times in 2 Posts

    Canon printer class-action settlement

    eI received a card from Canon inkjet Printer settlement claims administrator, located in Philadelphia, PA referring to a litigation on Canon Inkjet Printer. I have a Canon inkjet printer MG6220 since 3 years which is on the list in this litigation.
    They refer to a website www.canon http://www.canoninkjetprintersettlement.com

    First, I find this very suspicious. Second, my printer works fine w/o major issues though I am not quite happy with it, which has nothing to do with this litigation. I registered this printer with Canon, and that is where I assume the lawyers have my address from. I do not want to register with this class action suit, because I have nothing against Canon. In this card and you find it also on that website forcing me to send an exclusion request by Nov. 24, 2015. Generally, I think it is a scam, and I will not send anything to them. If there is money to be returned to me, I waive it.

    Can anyone give advice on it, please?

  2. #2
    Administrator
    Join Date
    Jun 2010
    Location
    Portugal
    Posts
    12,519
    Thanks
    152
    Thanked 1,398 Times in 1,221 Posts
    It does sound suspicious. The domain name was registered by a reliable-co.com company, from Philadelphia. Not sure if it is a real company either. They do have a website, not too flashy, could be real, but you can't say it from the website.

    In any case, as you're happy with your printers, makes sense not to reply to them.
    Rui
    -------
    R4

  3. The Following User Says Thank You to ruirib For This Useful Post:

    MKR (2015-11-01)

  4. #3
    Super Moderator
    Join Date
    Aug 2012
    Location
    Durham UK
    Posts
    6,607
    Thanks
    147
    Thanked 869 Times in 831 Posts
    If they have sent you something through the mail and it is a scam, I'd be wondering where they got your address from.

    Whether it's a scam or not, I think you should report it should someone not so savvy fall victim if it is a scam.

    http://www.stopfraud.gov/report.html

    I'm not sure if contacting Canon would glean any info should it be genuine as they probably wouldn't want to add anyone to a list some may not be aware off, but your details as a Canon printer user have had to come from somewhere.

    Where do you normally buy your ink from ?

  5. The Following User Says Thank You to Sudo15 For This Useful Post:

    MKR (2015-11-01)

  6. #4
    Administrator
    Join Date
    Mar 2001
    Location
    St Louis, Missouri, USA
    Posts
    23,572
    Thanks
    5
    Thanked 1,057 Times in 926 Posts
    I found this - Canon Reaches Class Action Settlement Over Printer Defect and Canon USA, Inc. Consumer Class Action. Looks legit. The link you posted is on the first page I linked.

    Joe

  7. The Following User Says Thank You to JoeP517 For This Useful Post:

    MKR (2015-11-01)

  8. #5
    Star Lounger
    Join Date
    Dec 2009
    Location
    Silver Springs, Nevada USA
    Posts
    90
    Thanks
    4
    Thanked 2 Times in 2 Posts
    Thanks for your replies. Since I do not have any major issue with my Canon printer, I will not reply even though it seems they want you to. The case maybe genuine but does not apply to me since the error never appeared on my printer. As a fact, after upgrading to W 10, I had to reinstall that printer again, which had no ill effect at all. Consequently, I will ignore the card.

    I buy my ink from inkfarm, and I am happy with their performance.

  9. #6
    3 Star Lounger
    Join Date
    Nov 2012
    Location
    Maryland, USA
    Posts
    362
    Thanks
    15
    Thanked 11 Times in 11 Posts
    All of the Class Action lawsuits I've seen give you the option to not participate if you don't want to. If they're trying to "force" you into joining in, that doesn't sound quite right to me.

  10. #7
    Silver Lounger wavy's Avatar
    Join Date
    Dec 2009
    Location
    ny
    Posts
    2,367
    Thanks
    233
    Thanked 147 Times in 136 Posts
    Quote Originally Posted by MKR View Post
    Consequently, I will ignore the card.
    .
    Not a bad idea for another reason, in these lawsuit the suits get half or so and the end consumers get a few pennies. If it is a scam, it is on Cannon.
    David

    Just because you don't know where you are going doesn't mean any road will get you there.

  11. #8
    WS Lounge VIP
    Join Date
    Dec 2009
    Location
    Earth
    Posts
    8,168
    Thanks
    47
    Thanked 978 Times in 908 Posts
    According to that article you may get $50. Hardly worth the effort, especially if the suits take half.

    cheers, Paul

  12. #9
    5 Star Lounger
    Join Date
    Dec 2009
    Location
    Delaware, US
    Posts
    1,160
    Thanks
    19
    Thanked 99 Times in 88 Posts
    It looks legit and $50 is far more money than you are likely to get in most Class Action suits. You likely registered the printer with Canon which is why you are on the mailing list.
    Graham Smith
    DataSmith, Delaware
    "For every expert there is an equal and opposite expert.", Arthur C. Clarke (1917 - 2008)

  13. #10
    4 Star Lounger
    Join Date
    Jan 2010
    Location
    Fort McMurray, Alberta, Canada
    Posts
    557
    Thanks
    51
    Thanked 68 Times in 66 Posts
    There was a class action settlement recently which I qualified for, I believe the damages awarded were something like $20/person. The signup process was very simple and streamlined, BTW.

    The questions I asked myself were:

    1). Am I interested in the $20? Yes, but only mildly.
    2). They will have my personal information. If they lose it, was the $20 worth it? No. Not even close!

    So I declined to participate.

  14. #11
    2 Star Lounger
    Join Date
    Feb 2013
    Posts
    154
    Thanks
    33
    Thanked 14 Times in 13 Posts
    In any Class Action LawSuit they must:
    Attempt to contact all known parties,
    Ask them to ether participate or refuse by postage paid return envelope or postcard by a cutoff date,
    Compile the list of participants, Check that they qualify,
    Pay those who participate, File a list of accounting with the court.
    Settle the claim.
    It is a tax free $50. They already have your info, that is how they contacted you by mail.
    You don't have to reply. If you don't reply the lawyers will get the money.

  15. #12
    New Lounger
    Join Date
    Nov 2015
    Posts
    1
    Thanks
    0
    Thanked 1 Time in 1 Post
    By opting out of the settlement, you are retaining your rights to sue them separately, not as part of a class-action lawsuit. If you do not participate and do not opt out, you may lose any right for compensation if you do have a problem.

    I think most class action suits are stupid and pointless. I had one where I actually received a check for THREE CENTS and another where I got NINE CENTS. It probably cost them $20 or more each to process those checks to me. I would rather they simply determine legally if the company is guilty of something nefarious, and if so, fine them appropriately, give the lawyers a 10% finders fee for bringing it to their attention, and use the fine proceeds to pay down the national debt or something. It's ludicrous to incur the processing costs to maintain the class action data base and issue and process all the checks just to put a few cents or even dollars in the pockets of consumers, most of whom, as OP, were not harmed by the problem anyway. The only ones who benefit are the lawyers ... and does anyone really think the costs to the companies of these settlements doesn't just get plowed into the price structure for next year's items?

    Suits about safety defects in automobiles or medical equipment -- different story. But these petty consumer goods lawsuits where the harm to individual consumers is so trivial should be handled in a way that is actually meaningful. If I'd been screwed out of $5 or $10 by someone I would get more satisfaction out of seeing them fined enough to change their ways and have 90% of that money go to feed homeless pets than I would out of spending the $1.95 I was allocated and seeing the rest of the "damages" go to lawyers and postage stamps.

  16. The Following User Says Thank You to luvscritters For This Useful Post:

    wavy (2015-11-08)

  17. #13
    Lounger
    Join Date
    May 2011
    Posts
    28
    Thanks
    7
    Thanked 1 Time in 1 Post
    I own one of the listed printers in this suit. It failed under the relevant error code (print head) even though it hadn't been used much. The company did not feel they had any responsibility at the time and a replacement print head cost too much for me to consider. If Canon had offered me a replacement print head instead of denying there was a problem I would have been a satisfied customer.
    The $50 settlement would never cover the time & effort I spent researching this problem but I have made a claim anyway to show my displeasure.

  18. #14
    WS Lounge VIP
    Join Date
    Dec 2009
    Location
    Earth
    Posts
    8,168
    Thanks
    47
    Thanked 978 Times in 908 Posts
    Let us know if you get any money.

    cheers, Paul

  19. #15
    Silver Lounger Banyarola's Avatar
    Join Date
    Dec 2009
    Location
    Big Indian, New York
    Posts
    1,900
    Thanks
    19
    Thanked 65 Times in 54 Posts
    Well all go out for beers when you get the check.
    "If You Are Reading This In English, Thank A VET"

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •