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  1. #1
    New Lounger
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    Email bombardment from emailinfo.bestbuy.com

    For about the past two weeks I have been receiving 20+ emails sent on behalf of bestbuyinfo@emailinfo.bestbuy.com. Despite adding the email address and the domain to my blocked senders list in Outlook and on Outlook.com the emails continue.
    Any ideas on how to make this go away?
    Thanks,

  2. #2
    WS Lounge VIP mrjimphelps's Avatar
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    There should be an "unsubscribe" link at the end of the email. That is the first place I would go to try to stop the emails.

    If that doesn't work, in Outlook you can right-click on the email, pick the "junk email" item, and add it to your junk email list; or you could create a rule which will delete any emails which come from that email address. In outlook.com, you can likely create a rule or filter to automatically delete any emails coming from that email address.

    One time I could not get off of a mailing list, even though I selected unsubscribe and then told it to stop ALL email from them. So I starting replying to all, and I would put pages and pages and pages of text in the body of the email. At the top of the email, I told them that since they wouldn't take me off of their mailing list, I had no choice but to give them a taste of their own medicine so that they would see what it was like. It wasn't long till someone contacted me and then took me off of their mailing list!

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    rje49 (2015-11-13)

  4. #3
    New Lounger
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    Thanks, I will give your suggestions a try.

  5. #4
    jwoods
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    I would be careful using the "unsubscribe" link...

    If that is a spammer, it could load malware on your system.

    You might recheck your Outlook.com settings (I noticed you misspelled the domain name in the thread title)...

    Add an unwanted sender to your blocked list

    On the Outlook navigation bar, click Settings > Options.

    Under Preventing junk email, click Safe and blocked senders.

    Click Blocked senders.

    In the Blocked email address or domain, enter the email address, and click Add to list.
    Last edited by jwoods; 2015-11-06 at 16:15.

  6. #5
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    Quote Originally Posted by jwoods View Post
    I would be careful using the "unsubscribe" link...
    I have always read one should never use the unsubscribe link. It tells the sender you are a real person so might invite lots more mail.

    Best to either block or use the filter and divert it to junk.

  7. #6
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    I only use unsubscribe if the vendor is genuine and I have signed up to their service, but I check the link first by copying it somewhere to view it. Malware / spam will not point to a URL of the organisation sending the email.
    e.g. The Windows Secrets newsletter has this unsubscribe link that points to their site:
    Code:
    http://email.windowssecrets.com/wf/click?....
    cheers, Paul

  8. #7
    4 Star Lounger
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    I learnt many years ago not to click on unsuscribe links - after doing so, the amount of spam rose exponentially. Some are quite genuine, of course (Windows Secrets is a perfect example), but...once bitten, twice shy.

  9. #8
    jwoods
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    You can take any link, and check it on VirusTotal.com by selecting the URL tab.

    https://www.virustotal.com/en/

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    Paul T (2015-11-08)

  11. #9
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    I would like to get back to the original thread line.
    I have blocked the correct domain name and email addresses in Outlook and Outlook.com. But, I am still getting the multiple emails.
    These emails are all addressed "on behalf of a sender such as Fingerhut Ally <BestBuyInfo@emailinfo.bestbuy.com>". The from addresses always change but the email address "<BestBuyInfo@emailinfo.bestbuy.com>" remains the same.
    Does this provide any further clues about a way to stop them?
    Thanks

  12. #10
    Silver Lounger wavy's Avatar
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    Perhaps you had a preference set at Bestbuy to allow affiliates to contact you. As to why your blocked emails are getting thru, not using OL I have no clue. A redacted header might help, (leave out your email..)
    David

    Just because you don't know where you are going doesn't mean any road will get you there.

  13. #11
    jwoods
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    There is a large thread about this on Best Buy's forum. They are well aware...

    http://forums.bestbuy.com/t5/Other-C...om/td-p/933319

    I would try blocking bestbuy.com, which is the top-level domain
    Last edited by jwoods; 2015-11-08 at 18:20.

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  15. #12
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    Thank you jwoods for the pointer to bestbuy's forum. It's good to know that many have the problem, but frustrating to see that problems continue.

    It seems that these emails have stopped during the past day or so, even tough I don't think I have done anything new.
    Waiting to see how this plays out.

  16. #13
    3 Star Lounger
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    You might want to try Mailwasher Pro. It runs "in front" of Outlook (assuming you are using the Outlook email client program?). Set the Outlook client to NOT auto-check for new mail and setup MW Pro to do the email checks. MW Pro handles blacklists, whitelists, auto delete etc. That way, the Outlook progarm never even see the blacklisted stuff. I have no affiliation with MW (they are in NZ) but have used MW Pro for 10+ years. Excellent software.

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    seniorVA (2015-11-12)

  18. #14
    New Lounger Glitch's Avatar
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    Quote Originally Posted by seniorVA View Post
    I would like to get back to the original thread line.
    I have blocked the correct domain name and email addresses in Outlook and Outlook.com. But, I am still getting the multiple emails.
    These emails are all addressed "on behalf of a sender such as Fingerhut Ally <BestBuyInfo@emailinfo.bestbuy.com>". The from addresses always change but the email address "<BestBuyInfo@emailinfo.bestbuy.com>" remains the same.
    Does this provide any further clues about a way to stop them?
    Thanks
    I found the only way to stop these "on behalf of" mailings is to set up an Outlook rule that looks for a text string in the sender's address. In your example I would set the rule to act on sender's address "containing" BestBuyInfo@ and sending it to the Junk folder.

    It seem that "on behalf of" outsourced email services are becoming popular with both businesses and organizations. I have one rule set up for the services that use an = sign in their address format (as in on behalf of kevin=americanchristmas..), and have Outlook set to look for "kevin=" OR "maryann=" OR "krystal=" (in the same rule) and just keep adding to the same definition as new ones come up.

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    seniorVA (2015-11-12)

  20. #15
    New Lounger
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    Generally speaking, NEVER UNSUBSCRIBE FROM JUNK EMAIL. PERIOD. Hopefully you can open the complete message header and see who it is really from.

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